Kimberley Court care home, Crantock Street
Welcome to Kimberley Court
A friendly and safe welcome
Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.
Anchor's Kimberley Court care home in Newquay is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Kimberley Court, activities play an important role and we aim to enhance our residents’ quality of life, by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef preparing meals daily from fresh, seasonal ingredients.
Set in a quiet location in its own beautiful grounds, Kimberley Court is close to local services and amenities. These include the town centre, shops, bus station and beaches.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
Our mum has been a resident at Kimberley Court since December 2019. The manager, deputy manager and the administrator have always been so supportive to my sister and l. All the staff are so dedicated and caring and give us reassurance, as a family, that Mum is being well looked after. From the excellent chef and the all the kitchen staff, to the c… leaning staff and laundry, they all deserve a mention. The home has a lot going on, from entertainment to coffee mornings (cakes are delicious). Thank you Kimberley Court for everything that you do for Mum, my sister and I, you are angels.
25 Sep 2023
The experience that my sister and I have had since our mother moved into Kimberley Court in 2019 has been an excellent one. The staff are so welcoming when we visit our mum. The care that Mum receives is excellent and they provide superb food and plenty of entertainment. The staff are very supportive to my sister and I as well.
08 Sep 2023
We spent two weeks at Kimberley Court, a better place we could not have wished for. Comfortable accommodation, welcoming, caring and compassionate. We will always recommend this place.
21 Jun 2023
The most caring, considerate and thoughtful care home. All the staff are so dedicated and really care. As a family, we experienced nothing but kindness. Nothing was too much trouble and they made it possible for us to stay with Mum when we needed to. I cannot praise them highly enough and have no hesitation in recommending this care home.
22 May 2023
Kimberley Court has been home to my mum for about eighteen months. The atmosphere is welcoming and supportive to the residents and also to family and friends. Since arriving the staff have, without exception, treated her with care, compassion, kindness, patience, dignity and importantly a sense of fun. They have taken time to get to know her and… we as a family feel they are genuinely interested in her (and us, her family). Her room is filled with personal items and staff take time to engage with her looking at photo books and keeping memories alive. The activities on offer are wide, varied and engaging. It is lovely to see photos of Mum taking part and clearly having a lot of fun. I need to stress that it is a massive step to trust others with someone special to you, I feel completely confident that Mum is in good, safe and caring hands. I receive calls to let me know if there are concerns and what action is being taken. A big thank you to all.
20 Mar 2023
Kimberley Court Care Home has proved to be a very professional, well-run and caring establishment for my dear mum, who has resided here for nearly two years. I could not ask for better care for her. All the staff are very friendly, very caring, very helpful, very patient, and always treat my mum with dignity and respect. They keep me informed of an… y developments or changes, keeping me involved. The home is always warm and welcoming and exceptionally clean and tidy. There is a lovely varied menu which my mum really enjoys every day. There is a program of activities keeping my mum well entertained. I have complete peace of mind knowing that my mum is in the best possible hands, and I couldn’t be happier with the superb level of care she receives. And most importantly, my mum is very happy here. I would not hesitate to recommend Kimberley Court to anyone looking for residential care for a loved one.
08 Mar 2023
I would like to thank every staff member, who combined, were the team who helped to care for my mum. She had dementia, which steadily became acute over the 18 months she was at the home. She was well cared for. When the lockdown was lifted, we were able to meet in the main lounge and mix with other residents. She loved dancing and music, and this w… as provided by the home for her to enjoy. Food was freshly cooked, and Mum enjoyed the meals; in fact, I was told she had five portions of breakfast one day. All the staff are friendly and will chat with you. Mum has now moved into a nursing home.
17 Feb 2023
Features of Kimberley Court
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hobby / craft room
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at Kimberley Court
At Kimberley Court care home, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- An activities and games room
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone.
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Newquay town centre is five minutes' walk
- The nearest hospital is Newquay Hospital
- Newquay Railway Station is less than a mile away
- A theatre, swimming pool, golf course and supermarket are all also under a mile away
Kimberley Court is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds, Kimberley Court has single en-suite rooms, most of which have lovely views of the garden, while a number have stunning views of the sea.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Kitchen areas in most rooms, with tea-making facilities for you and your visitors
- A television point and connections for satellite and digital TV
- Telephone points available in all rooms
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- A safe, enclosed courtyard garden for relaxing on summer evenings
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Kimberley Court's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
At Kimberley Court our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Kimberley Court care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home and local services are available.
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist – visits can be arranged
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Kimberley Close, Crantock Street, Newquay, Cornwall, TR7 1JG
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