Hazel End care home
Welcome to Hazel End
A warm welcome
Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.
Welcome to Hazel End. Hazel End care home is a contemporary residential care home, providing luxurious and comfortable facilities set in private landscaped gardens. Ideally located in Bishops Stortford, Hazel End offers first class residential and dementia care for up to 66 residents.
Hazel End offers a warm, safe and friendly environment, with facilities to make you or your loved-one feel at home in our care. Dedicated carers are recruited and trained to provide care and support tailored to your needs. Carers are specially selected for their personal qualities, for being instinctively warm with a natural desire to help others – taking the time to have a friendly chat, reminisce or share a joke. They’ll ensure that you or your loved one continue to enjoy maximum independence as well as 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand.
Our dedicated service, combined with Hazel End’s luxurious environment and facilities, mean you or your loved-one can live a full, rich and meaningful life in the company of supportive and like-minded people.
The service at Hazel End is performing very well
Features of Hazel End
Communal facilities
Shared facilities complementing each private residence:
- Garden
- Communal lounge
- Conservatory
- Library
Care and support
In addition to residential care, we also offer:
- Respite care
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
Life at Hazel End
At Hazel End care home, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our colleagues on an ongoing basis to enable them to provide the highest quality care for our residents.
Hazel End is purpose-built with care in mind and offers a wide range of features and facilities designed with the very latest technology. This is complemented by high quality interior design.
At our home, we have:
- A dining room on each floor, offering varied daily menu choices
- Coffee shop area and bar area to socialise
- Hair and beauty salon
- Beautiful landscaped gardens, with outdoor seating areas
- Hazel End is centrally located in the historic town of Bishop’s Stortford.
We benefit from having local amenities on our doorstep, including:
- Ideally located with good transport links to nearby villages
- A supermarket, shops, and places to drink and dine are within a short distance
- Princess Alexandra Hospital is within 9 miles
- London Stansted Airport and National Trust Hatfield Forest are close by
Hazel End care home is a contemporary residential care home, set in luxurious and comfortable surroundings, with 24-hour peace of mind.
We have:
- 66 spacious bedrooms with ensuite facilities
- Fitted furniture and telephone point in bedrooms
- Garden-facing bedroom also available
- Each relaxing bathroom has a spacious assisted bath
- Complimentary Wi-Fi throughout the home
- Some ground floor rooms with patio doors
- Personal laundry service and daily housekeeping
- Landscaped sensory gardens
- Tea-making facilities available to make drinks for you and your visitors
- Cosy lounges with TVs and quiet areas for reading and relaxing
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our Lifestyle Team organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
Residents’ preferred activities, interests and ability are discussed when they move in, and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
There are also social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
Residents can make life at Hazel End a hive of activity or as gentle as they wish, with social events in the home and the community arranged together with others.
Health
At Hazel End our caring and attentive colleagues work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve, and this is at the heart of what we do at Hazel End care home.
What is included in care home fees?
Care home fees in England can vary substantially from provider to provider and from location to location. Understanding care home funding and accessing the right type of funding assistance can seem like a daunting task.
It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others will make means-tested contributions.
The government sets national limits to determine eligibility for funding assistance. These limits can be subject to change, so it is always advisable to check the figures when choosing a care home.
At Hazel End, our weekly private fees could include hairdressing, chiropody, daytrips, and daily newspapers. We can provide you more information on fees, what they cover and how they are charged when you enquire.
Paying for your own care
Those who are able to pay for their own care can contact care homes directly. Once a preferred care home has been identified, the care provider will conduct a needs-based assessment.
How much is a weekly private fee?
Our current private weekly fee at Hazel End is from £1,667. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.
Permanent stay offer
We are offering you an opportunity for two weeks’ free stay when you move into one of our participating care homes on a permanent basis.
3 for 2 short stay respite offer
We are offering you an opportunity to receive 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis*
Welcoming you
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Getting here
Hazel End
St Michaels Hurst, Kitchener Road, Bishop's Stortford, Essex, CM23 1EN
What's happening at Hazel End
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