Welcome to Hanover Close
A friendly and safe welcome
Find out how we are welcoming new residents into our retirement housing, alongside the measures in place to keep everyone safe.
Hanover Close in Bury St Edmunds is a estate of 30 retirement apartments with shared gardens, summer house and private car parking facilities. A local manager looks after the upkeep of the buildings and gardens, as well as providing further help and support if required. Plus, with Anchor's 24 hour emergency call system, you can relax in the knowledge that you have access to help and assistance should you ever need it. Regular social activities such as coffee mornings take place, providing an opportunity to meet with other residents. The properties are sited close to local shops, amenities and bus routes.
Features of Hanover Close
Shared facilities complementing each private residence:
- Car parking available
Well maintained outdoor space for you to enjoy:
Care and support
More support available when you need it:
- 24 hour emergency response call system
Life at Hanover Close
We offer purpose-built and well-maintained rented accommodation for people over the age of 55.
Your home will be completely self-contained with your own front door allowing the privacy and independence you expect. It will be easy to maintain, and you will be able to give your new home a personal touch and decorate and furnish it as you wish.
Your kitchen will have fully-fitted units. There will be storage space and lounge and bedroom areas.
Many of the people who live in our properties have arranged broadband and digital or satellite TV and most properties have a telephone point.
You will want to feel safe in your new home and that’s why each of our properties is fitted with an emergency alarm.
We endeavour to be completely transparent about all our charges and fees. Below is indicative pricing to act as a guide to the costs at Hanover Close, Bury St. Edmunds. For further information please contact us.
How much does it cost?
Properties for rent
Your monthly fee will range from £474.98 and normally includes your rent and service charge. Full details of exactly what you pay will be set out within your tenancy agreement, call us today to find out more.
What is included in rental fees?
Our service charge covers all the cost of amenities you share with your neighbours, including the estate manager service, our 24-hour emergency call service (Anchor On Call), repairs and maintenance, window cleaning, gardening and the cleaning of communal areas.
Your local council will be able to advise you about getting help paying your rent and service charge through housing benefit. They will also be able to tell you if they will be paying a grant to us to meet or contribute towards the support cost elements of our services to you.
Straightforward, supportive and safe
We continue to welcome new residents to our retirement housing safely and ask residents, colleagues and visitors to consider using face-coverings in shared and busy areas.
Making the most of technology
Everyone’s safety and wellbeing is our absolute priority, so where possible we are offering prospective residents the opportunity to use technology to do virtual viewings and can send videos and photographs to support your decision making. We will of course be delighted to welcome you for an in-person viewing if this is your preference.
We are open to new residents.
To start your enquiry, simply click “Enquire now” and call us or complete an enquiry form.
Our helpful team will offer you all the information you need to find your next home - we’ll provide you with full details of the property including up to date information on current vacancies and our waiting list.
When inviting you to consider a property everyone’s safety and wellbeing is our absolute priority.
To help you view the available property we can send you photographs and videos and offer a virtual show round video call, where you will be able to speak to the friendly manager one-to-one and take a look around. Alternatively, we can offer an in-person viewing if you prefer.
During this time we continue to exercise precautions to ensure the safety and wellbeing of our colleagues and visitors and so will only invite you to view a property in person once it is empty, and after you confirm that no member of your household is displaying any symptoms or self-isolating.
Our aim is for each viewing to be as safe and easy as possible, so during your visit the manager will observe social distancing at all times and you will be asked to follow handwashing guidelines and consider using a face covering in shared and busy areas. Ahead of your arrival the manager will open all the doors minimising your need to touch surfaces and ensuring rooms are well ventilated. They will also minimise risk by taking you to the property via the safest route possible and back up all other precautions with a thorough cleaning regime.To help you view the available property where possible we will send you photographs and videos and offer a virtual show round video call, where you will be able to speak to the friendly manager one-to-one and take a look around.
Your manager looks forward to welcoming you to your new home.
They will be your main point of contact and will work with you to ensure your move goes smoothly and will continue to support you to settle in, offering you any advice and guidance you need to feel at home and confident in your choice to live with us.
During this difficult time, we recognise, see and hear how much coronavirus is affecting the people living independently with us across our retirement housing and we want to help and support you as much as we can.
As part of that support, we have introduced a range of new tools to complement the existing wellbeing services we offer residents. These include services such as Be Active, our free online wellness and movement programme and we have also partnered with UK-wide call companion provider Re-engage to offer a free telephone-based befriending service to help those who may not have others to talk to.
Where possible, we also put residents in touch with the many great local initiatives that aim to support people during this time and beyond.
Read more about how we are supporting our housing residents during coronavirus here.
Tollgate Lane, Bury St. Edmunds, Suffolk, IP32 6BT
Want to find out more about Hanover Close?
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