Halcyon Court care home, Headingley

My mother has been in care in Halcyon Court for over 4 years and I feel that her quality of care has improved considerably over the last 12 to 18 months. The home itself is very welcoming to visitors, the staff are always very pleasant and approachable, and this friendly attitude is displayed by all the staff including the Reception lady, the maint… Read moreenance man, the chef, and the cleaners. Although my mother is suffering from dementia she immediately recognizes staff members and is obviously happy to see them and she regularly tells my sister and I that "It's lovely here, I wouldn't mind living here permanently"! She spends most of her time in her own little world but it is patently obvious that she is very happy in that world - and that is all that matters to my sister and I. Thank you Halcyon Court staff for keeping our mum happy and for the love and care you give to her.

My mum is well looked after in Halcyon Court. The staff know her and her needs, and she responds well to them. My mum often chooses to stay in her room, but I am aware that there are a number of activities available for residents. Staff communicate quickly with us over any issues, and when we have flagged anything they have been quick to respond. … Read moreI would describe it as a friendly and caring environment.

Our Mum sadly had to go into Full Time Care very recently after a fall at home. We picked Halcyon Court after a tour of several as it was clear that the residents there were very happy and the staff cared. Mum needs specialist Dementia care and she is getting that at Halcyon Court. They have taken the time to attend to her personal care needs, whi… Read morech is no mean feat, and she is very well looked after. They also took the time to work with us and to design a care plan for Mum. It is lovely to visit her and see her up in the day room taking part in activities rather than being on her own in her room. Her room is modern and always clean and the tea trolley is never far away. We no longer worry about Mum as we did when she was living on her own at home, we know she is safe and being looked after. I can't thank the staff enough for taking the time to care for her as well as they are. Thank you.

My uncle was moved to Halcyon Court from hospital. Due to the lack of communication to the care home from the hospital lead to quite a rocky start, but the care home went above and beyond to help us settle my uncle in. The manager was so understanding and caring. She really put our family at ease and made everything as easy as possible. The sta… Read moreff are really lovely and had made my uncle feel very cared for.

We had to get urgent care for my 93-year-old mother, who has mobility issues. Halcyon Court responded very quickly to what was a family emergency, they made us very welcome, and although my mother was only there for three nights, she said the staff were wonderful. They were kind and friendly and treated her with dignity.

My work colleague required convalescent care for twelve days due to a broken hip that had been operated on at hospital. I had rung eight other care homes before my friend was accepted. Extremely grateful. All staff are excellent and friendly. Would recommend. Food was an issue because there was minimal Halal options. However, the kitchen did the… Read moreir best. Many thanks for looking after my friend, grateful.

Staff are kind, caring and interested in the state and welfare of residents. Are safety-aware and make an effort to keep residents' rooms clean. I think that staff face many challenges amongst which is caring for many people who are declining but despite this they provide good support to residents.