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  • Home
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  • Eastlake

Eastlake care home

Nightingale Road, Godalming, Surrey, GU7 3AG

0800 085 4249

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Anchor Eastlake Exterior Photo 1 V1
Anchor Eastlake Bedroom Photo 2 V1_1
Anchor Eastlake Communal Lounge Photo 3 V1_2
Anchor Eastlake Communal Lounge Photo 4 V1
Anchor Eastlake Dining Room Photo 5 V1
Anchor Eastlake Reception Photo 6 V1
Anchor Eastlake Garden Photo 7 V1
Anchor Eastlake Exterior Photo 1 V1
Anchor Eastlake Bedroom Photo 2 V1_1
Anchor Eastlake Communal Lounge Photo 3 V1_2
Anchor Eastlake Communal Lounge Photo 4 V1
Anchor Eastlake Dining Room Photo 5 V1
Anchor Eastlake Reception Photo 6 V1
Anchor Eastlake Garden Photo 7 V1

Welcome to Eastlake

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor’s Eastlake care home in Godalming is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At Eastlake, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

Set in Godalming, Eastlake is located in its own beautiful grounds. Our home is close to local services and amenities, including local Farncombe train station. Eastlake is approximately forty five minutes from London by train.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
24 Jan 2024
Requires Improvement

The service at Eastlake needs some improvement

Read the report now
Independent reviews
Read reviews Leave a review
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Overall the home gives a welcoming atmosphere and the staff are pleasant and helpful. Repair work has been carried out and the residents are encouraged to get involved in various activities. Communication methods with family members are flexible and action items are worked inconsistently. The Team leaders and management welcome suggestions and resp… onse time is outstanding. Thank you!

Louise M

25 Nov 2024

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My mother died at Eastlake in August 2024, having lived there for nearly 10 years. We are so grateful to the Eastlake staff for the love and respect they showed to mum. The tenderness with which carers spoke of mum and took care of her was beautiful. Eastlake's open-door policy has meant that we've been able to treat Eastlake as a second home. We a… lways felt welcome and we could enjoy time with mum knowing that her needs were being met. I recommend Eastlake to everyone who is looking for a care home, it's a special place.

A C

15 Nov 2024

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My wife has lived in Eastlake for a couple of years, following a diagnosis of Dementia, and caring advice from Social Services that, because of illness, I was no longer capable of looking after her at home. In hindsight, I have no regrets. Eastlake is knowledgeable, purpose-built, smallish, two stories, in relateable size units, and a pleasant gard… en. The rooms are en-suite, fitted with the usual aids, and with a view into the garden. The units each have a lounge and dining room opening out of a large hallway with comfortable chairs. My wife often sits in the hallway. I sit with her and, as a by-the-way, have a good view of the activity. What I see and hear squares up with what I would expect as 'best practice'. At a more individual level, my wife was hospitalised after a fall, and her re-entry to Eastlake was made possible by the intelligent use of a hoist, rotunda, and wheelchair. When I visit, the staff greet me by name and with the offer of tea and biscuits. Nice!

I M

11 Nov 2024

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My mother came to Eastlake as she has Alzheimer's, had started refusing entry to her home by her visiting carer and no longer initiated eating or drinking enough. She had lost a lot of weight and had become frail and wobbly. Since being at Eastlake she has been filled with support and kindness and a social environment. The food is truly excellent s… he has now regained the weight she lost and looks much more healthy despite the inevitable decline in her cognitive function. She is safe and well looked after and no longer a worry.

H G

04 Sep 2024

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5-star care, facilities and staff.

H V

07 Jun 2024

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Since a crisis occurred a number of days ago the staff have been fantastic across the board for my mother-in-law and for us too! Thanks for all you do for our loved one, it means so much to us especially right now!

Jonathan V

16 Apr 2024

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We have been very happy with the care and support my dad has received. The staff are excellent, friendly and helpful. The garden is lovely. Dad enjoys the food and has enjoyed the entertainment. There is a nice, homely atmosphere at Eastlake.

Alison P

09 Apr 2024

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Features of Eastlake

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Hairdressing salon
  • Library
  • Communal iPad

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Convalescence care

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area
  • Nutrition and hydration stations
  • Private dining area

Life at Eastlake

At Eastlake, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Godalming town centre is less than a mile away and can be reached using excellent bus services
- The nearest hospital is The Royal Surrey County Hospital in Guildford
- Railway Station is approximately 1 mile away
- A theatre, swimming pool, golf course and supermarket are under 3 miles away

Eastlake - Facilities

Eastlake is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Eastlake has single en-suite rooms. All rooms have nice views, some have lovely views of the garden.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms open directly onto gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A guest suite available for family and friends to stay overnight
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Eastlake - Accommodation

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.

Eastlake's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day

Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.

We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

Eastlake - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Eastlake - Activities

Health

At Eastlake, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Eastlake.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits twice a week
- A chiropodist visits on request or every 6 weeks
- A dentist and optician who visit the home on request
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist visits can be arranged

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at Eastlake is from £1,889. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

Linda Grout

Linda Grout

Care Home Manager

Please do come along and visit Eastlake, meet our team and see what our home has to offer.


Vivienne Keeley

Vivienne Keeley

Administrator

The team take a great pride in the quality of care we offer our residents, and we are to help provide the knowledge and support you might need regarding contractual needs.

What's happening at Eastlake

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  • News
Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

Enjoy 4 weeks for the price of 3 weeks

Enjoy 4 weeks for the price of 3 weeks

We are offering you an opportunity to receive 4 weeks care for the price of 3 weeks when you move into one of our participating care homes on a short stay basis.

Terms & conditions apply

Welcoming you

We are offering you an opportunity to receive 4 weeks care for the price of 3 weeks when you move into one of our participating care homes on a short stay basis. Click here to find out more and read the full details of the terms and conditions of this offer.

We pride ourselves on making sure we understand your loved one – their likes and dislikes, hopes and passions – so you can be sure they enjoy a special and lasting welcome at Anchor. Because your loved ones are our loved ones.

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Eastlake

Nightingale Road, Godalming, Surrey, GU7 3AG

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Eastlake

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Linda Grout

Linda Grout
Care Home Manager

0800 085 4249

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