Eastlake care home
Welcome to Eastlake
A friendly and safe welcome
Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.
Anchor’s Eastlake care home in Godalming is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Eastlake, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in Godalming, Eastlake is located in its own beautiful grounds. Our home is close to local services and amenities, including local Farncombe train station. Eastlake is approximately forty five minutes from London by train.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
I visited my godmother regularly and unannounced and was always impressed by the empathy and professionalism of the staff. The standard of care was clear to be seen and I felt staff went above and beyond for both the resident and relative. I was always offered tea or coffee during my visits. I'm so glad that my godmother's final years were spent un… der the care of such carers.
30 Oct 2023
My aunt appears content at Eastlake. She speaks highly of the staff and has attempted to introduce us to her favourite caretakers (not working that day). They are respectful of her meal choices and her request to stay in her room with the door closed. She has lived her life her way and they respect that. They are very friendly and helpful. We do ap… preciate their care in a profession that can be hard, emotionally draining, and thankless. We are grateful for their care.
16 Oct 2023
Staff are very welcoming on my arrival. My mum is happy there. I strongly feel that the staff could make more effort to encourage my mum to leave her room more often to eat in the dining room with the other residents and to encourage her, tell her about the activities on offer and assist her getting to them rather than just visiting her in her room… . Mental health is important and she needs to intearct with the other residents more and not just the staff.
11 Sep 2023
I went to visit a client of mine who was struggling to live at home. Her family decided a care home was the best thing for her. On visiting, my client was happy, well presented, putting on some weight and well hydrated. I was completely amazed with the care she has been receiving. I was offered a drink and also chatted with the carers on duty.
05 Sep 2023
My uncle is a new resident, for eight weeks. He has been made to feel very welcome and is so happy at Eastlake, he was instantly made to feel part of a happy family. The grounds are well-kept, all indoors areas are very clean. Overall a very happy home from home. Staff always welcoming and happy. My uncle says the food is excellent.
31 Aug 2023
I'm a man of very few words but I would like to say 10/10 for all staff. My relative has settled in well and made to feel welcome. Cleanliness is perfect.
31 Aug 2023
All the staff at Eastlake are so kind, friendly, approachable and authentic. They are happy to give advice and are available to chat with. They listen to my concerns and fears, and I feel looked after like Mum. Eastlake has done an amazing job with Mum; they have shown great patience, resilience and care towards her. I'm delighted that she is the… re and that her Alzheimer's needs are catered for.
02 Aug 2023
Features of Eastlake
Shared facilities complementing each private residence:
- Engaging activities programme
- Hairdressing salon
- Communal iPad
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at Eastlake
At Eastlake, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Godalming town centre is less than a mile away and can be reached using excellent bus services
- The nearest hospital is The Royal Surrey County Hospital in Guildford
- Railway Station is approximately 1 mile away
- A theatre, swimming pool, golf course and supermarket are under 3 miles away
Eastlake is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Eastlake has single en-suite rooms. All rooms have nice views, some have lovely views of the garden.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Some rooms open directly onto gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A guest suite available for family and friends to stay overnight
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Eastlake's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
At Eastlake, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Eastlake.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits twice a week
- A chiropodist visits on request or every 6 weeks
- A dentist and optician who visit the home on request
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist visits can be arranged
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
At Eastlake we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Eastlake so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Care Home Manager
Please do come along and visit Eastlake, meet our team and see what our home has to offer.
The team take a great pride in the quality of care we offer our residents, and we are to help provide the knowledge and support you might need regarding contractual needs.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Nightingale Road, Godalming, Surrey, GU7 3AG
Want to find out more about Eastlake?
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