Cranlea care home, Kingston Park

There is not enough words allowed in this review to mention all of the positive things about Cranlea. The staff are at the heart of what makes Cranlea so special. Leaving your loved one in the care of others is one of the hardest decisions to make. We waited for a place to become available as we had been recommended it from three families we kne… Read morew who had relatives living there. We absolutely made the right choice. The culture of the home and focus on outstanding patient care is apparent each and every day. Not just from the carers on the shop floor who are all amazing but management, admin, domestic and catering and laundry staff too. The staff all treat grandad like he is one of their own. They support him and us and keep us up to date with everything. Grandad has lived there for a year now and he is thankfully so settled even with his dementia and that's all down to the knowledge and experience that the staff have. I could not recommend this home any more, it is outstanding.

During her 14 months at Cranlea, Mam was clearly valued by the staff in the home. They got to know her as an individual and went above and beyond to try to make her time there as happy as possible. The staff are professional and caring, in particular, the team leaders, who supported us as relatives in addition to caring for Mam. Mam enjoyed joining… Read more in with the excellent range of activities available for the residents and particularly enjoyed the outings and visiting entertainers. The staff team try to ensure that Cranles is a happy home-from-home.

My Mother-in-law stopped at Cranlea for 2 weeks of respite. The care was of a high standard, my Mother-in-law was very happy, and the staff made her feel very comfortable. She also enjoyed the food. I would highly recommend this care home.

I am so happy with my mum's care. I can settle knowing she is safe. Everyone at the care home is brilliant, they can't do enough for the residents and visitors.

It was heartbreaking when we were no longer able to provide Dad with the care and support that he needed at home and had to find a new place for him to live. It is especially difficult when your loved one has dementia and you fear that those meeting him for the first time may not be able to see the kind, funny, warm gentleman beneath the lost and c… Read moreonfused outer shell. Well, we need not have worried as the staff at Cranlea took Dad into their care and provided him with a safe, happy and welcoming home. In the final days of his life, the generosity, kindness and compassion of the staff to my Dad and our family was truly appreciated. The genuine care and affection for my Dad was evident and a great comfort to us all. The funny stories the staff shared about my Dad's antics over his time in Cranlea made us smile and we knew that they were able to see the funny, cheeky side of him that we all knew and loved. The care, compassion and kindness of the whole team was exceptional. Thank you.

My mam is very happy in this care home. The staff are excellent, nothing is too much to ask. We are so lucky to have found such a special place for our mother.

Staff fab. Care home clean and tidy. Brilliant all round.