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  • Home
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  • Cranlea

Cranlea care home, Kingston Park

Kingston Park Avenue, Kingston Park, Newcastle Upon Tyne, Tyne and Wear, NE3 2HB

0800 085 4167

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  • Overview
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Anchor Cranlea Exterior Photo 1 V2
Anchor Cranlea Bedroom Photo 2 V2
Anchor Cranlea Bedroom Photo 3 V2
Anchor Cranlea Communal Lounge Photo 4 V2
Anchor Cranlea Dining Room Photo 5 V2
Anchor Cranlea Garden Photo 6 V2
Anchor Cranlea Communal Lounge Photo 7 V2
Anchor Cranlea Communal Lounge Photo 8 V2
Anchor Cranlea Garden Photo 9 V2
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Anchor Cranlea Garden Photo 11 V2
Anchor Cranlea Bar Photo 12 V2
Anchor Cranlea Communal Lounge Photo 13 V2
Anchor Cranlea Communal Lounge Photo 14 V2
Anchor Cranlea Dining Room Photo 15 V2
Anchor Cranlea Exterior Photo 1 V2
Anchor Cranlea Bedroom Photo 2 V2
Anchor Cranlea Bedroom Photo 3 V2
Anchor Cranlea Communal Lounge Photo 4 V2
Anchor Cranlea Dining Room Photo 5 V2
Anchor Cranlea Garden Photo 6 V2
Anchor Cranlea Communal Lounge Photo 7 V2
Anchor Cranlea Communal Lounge Photo 8 V2
Anchor Cranlea Garden Photo 9 V2
Anchor Cranlea Garden Photo 10 V2
Anchor Cranlea Garden Photo 11 V2
Anchor Cranlea Bar Photo 12 V2
Anchor Cranlea Communal Lounge Photo 13 V2
Anchor Cranlea Communal Lounge Photo 14 V2
Anchor Cranlea Dining Room Photo 15 V2

Welcome to Cranlea

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor's Cranlea in Newcastle upon Tyne is a trusted provider of residential care, and we offer support for older people who have residential and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At Cranlea, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

Set in the outskirts of an urban location in its own beautiful grounds, Cranlea is close to local services and amenities, such as a doctors surgery, shops and good bus and Metro links.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
13 Feb 2021
Good

The service at Cranlea is performing very well

Read the report now
Independent reviews
Read reviews Leave a review
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Lovely place. Friendly approachable staff. My aunt has lived at Cranlea for around 3 years and we are so happy with how she is cared for. She especially enjoyed a visit from a New Castle Football Player in the 90's, lots going on within the care home for people to join in with.

D T

29 Apr 2025

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Cranlea is very welcoming, I have visited mam today and feel at home. The staff always chat to me and are available for any questions about my mam. Mam has settled well and she has a lovely room. We have brought in all her furniture and it is lovely, just like home.

David M

15 Apr 2025

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I am not usually one for writing reviews but I think Cranlea deserves a one. Watching my mother in law this week enjoying an activity where many of the staff were involved was so good. She told us how happy she feels at Cranlea and that is what matters to us. Cranlea has managed to make my wife feel more relaxed than she has for years. Knowing her … mam is cared for so well and hearing her mam tell us how she feels is so reassuring to her. The staff seem to know her very well and are always nice. They also make us feel welcome when we visit. A very nice care home which deserves a positive mention.

G R

14 Mar 2025

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My grandmother has recently joined the home it is a lovely place staff are great very friendly and helpful couldn't think of a better place for my grandmother to be I'm really happy knowing she is a lovely pleasant place like Cranlea makes me sleep easier at night knowing how well she's being cared for and brilliantly looked after!

Lee C

13 Mar 2025

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We are so happy with Cranlea. It's a lovely care home, the staff have been supportive and have helped make my grandma feel comfortable and at home from the day she moved in. I would definitely recommend.

D R

18 Feb 2025

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From the first day my aunty arrived at Cranlea, everything has been above and beyond our expectations. The staff have made the transition from home so much easier. From management to carers, handiman and kitchen staff, everyone has been friendly and helpful. I would highly recommend Cranlea to anyone in our situation.

Helen M

23 Jan 2025

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There is not enough words allowed in this review to mention all of the positive things about Cranlea. The staff are at the heart of what makes Cranlea so special. Leaving your loved one in the care of others is one of the hardest decisions to make. We waited for a place to become available as we had been recommended it from three families we kne… w who had relatives living there. We absolutely made the right choice. The culture of the home and focus on outstanding patient care is apparent each and every day. Not just from the carers on the shop floor who are all amazing but management, admin, domestic and catering and laundry staff too. The staff all treat grandad like he is one of their own. They support him and us and keep us up to date with everything. Grandad has lived there for a year now and he is thankfully so settled even with his dementia and that's all down to the knowledge and experience that the staff have. I could not recommend this home any more, it is outstanding.

T L

23 Oct 2024

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Features of Cranlea

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Communal lounge
  • Hairdressing salon
  • Conservatory
  • Communal iPad

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Parkinson's disease

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area

Life at Cranlea

At Cranlea care home, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Newcastle upon Tyne town centre is 5 miles away and can be reached using excellent bus services
- The nearest hospital is Freeman Hospital
- Newcastle Railway Station is 6 miles away
- A theatre, swimming pool, golf course and supermarket are under 5 miles away

Cranlea - Facilities

Cranlea is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Cranlea has single en-suite rooms with lovely views of the gardens and a few larger en-suite rooms.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms with their own dining area
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Cranlea - Accommodation

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.

Cranlea's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:

- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- A variety of snacks available all day
- Fresh fruit platters
- Assortment of freshly made sandwiches

Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.

We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

Cranlea - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Cranlea - Activities

Health

At Cranlea our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Cranlea care home.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist visits can be arranged

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at Cranlea is from £1,140. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

What's happening at Cranlea

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Cranlea Twitter post
15 May 2025

Today we completed our #sponsored walk!
Just under 13 mile!
We have laughed and smiled throughout!

facebook
Cranlea Twitter post
15 May 2025

❤️We did it! Thank you for all the support and a huge thank you to the staff team! As always #simplythebest ❤️

facebook
Cranlea Twitter post
15 May 2025

Today is the day our team complete the 13 mile walk!
Our residents have been showing there support and got to work making some encouraging banners yesterday!
We will be video calling back to Anchor - Cranlea during the work to let them know how we are doing and also share some of the views of Northumberland!

facebook
Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

Cranlea Twitter post
9 May 2025

We have enjoyed our #vedaycelebrations at Anchor - Cranlea!
It's been a busy week decorating, planning, reminiscing and baking for our #VEDay party.
Thank you to our team for making an enjoyable day for all!

facebook
Cranlea Twitter post
8 May 2025

There is still time to sponsor us!
Thank you to all who have already done so!
#support #walkandtalk

facebook
Cranlea Twitter post
8 May 2025

🌞 We have been enjoying the warmer weather, spending time with friends in the garden! 🌞

facebook
Cranlea Twitter post
8 May 2025

❤️🤍💙It's been a busy week for us at Anchor - Cranlea
Lots of #reminiscing and preparing for our #vedaycelebrations! ❤️🤍💙

facebook
How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

Cranlea Twitter post
2 May 2025

🚶‍♀️Our sponsored walk is happening in 2 weeks time, there is still an opportunity to donate.
Please click on the original link that will take you to our just giving page! 🚶‍♂️
Staff are preparing and have been warned not to wear Flip flops! 13 miles is a long way!

facebook
Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

Cranlea Twitter post
26 April 2025

🐣We have had a fantastic #easter.

💃We have enjoyed musical entertainment from Christine who had us on our feet #singing and #dancing.🕺

facebook
Cranlea Twitter post
26 April 2025

🎭 Two of our lovely residents went to the Tyne theater and Opera house this afternoon to see the production of Anything goes by the west end amateur operatic society.
Special thanks to Sharon from the Gosforth choir who though of us and passed our details to the society who supported this visit through funding they have recently recived. 🎭
#theatre #specialmoments #thankyou

facebook

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Cranlea

Kingston Park Avenue, Kingston Park, Newcastle Upon Tyne, Tyne and Wear, NE3 2HB

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