Tandy Court care home praised by care regulator

A care home in King’s Heath has been classed as Good in all areas by regulator the Care Quality Commission (CQC). Staff at Anchor’s Tandy Court in Tandy Drive were celebrating this week after receiving the accolade.

The home, which cares for up to 40 residents, was praised by the CQC in the recent inspection which took place on 4th June 2019. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.

Home Manager Arianne Clarke said everyone at the home was thrilled because they had worked so hard to maintain high standards of care.

She said: “We have worked hard to make Tandy Court a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.

“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”

The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Tandy Court: A relative said, "The staff know what they are doing. The way they support [name] is nothing short of amazing." Another family member commented, "I am confident from hearing the way they speak, [name] is loved and looked after. I trust them totally."

A staff member said, "We are valued here, managers are always saying thank you, it makes me proud." And "…it's a really happy place."

For more information on Tandy Court care home, please call on 0800 085 2835.