Outstanding Birkenhead Court care home praised by care regulator

Birkenhead Court care home in Birkenhead has been rated outstanding by inspectors from regulator the Care Quality Commission (CQC).

Staff at Anchor’s Birkenhead Court care home in Challis Street, Bidston, were celebrating this week after receiving the accolade.

The care home is the sixth Anchor-run home which is classed as Outstanding, making it the provider with the most outstanding-rated care homes compared to all providers across the country.

Birkenhead Court was praised by the CQC under their new robust inspection process which now rates care homes as either outstanding, good, requiring improvement or inadequate.

Alongside providing top quality care, the home was commended for having its own pub, sweet shop, which is used for reminiscence sessions, cinema, library and indoor garden, all of which were created by Caretaker Paul Todd.

Home Manager Mary Hardy said everyone at the home was thrilled because they had worked so hard to maintain high standards of care. 

She said: “We all know Anchor’s Birkenhead Court is a great place for older people to live but to be given such praise from the regulator is outstanding.

“We secured this rating because of consistent good practice, focusing on person-centred care and putting the wellbeing of the residents at the heart of everything we do and every decision we make.

“The team here are exceptional. They are passionate about providing top quality care for the residents, and their training helps them achieve great things every day.

“Teamwork is key to our success. The home operates as one happy family and as no agency staff are used, we have a strong team who really know our residents. 

“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country.”

Resident Roger Nelson, who has lived at Anchor’s Birkenhead Court since 2008, said: “I enjoy living here because the staff do so much for me and make me feel valued. Nothing is too much trouble. They are a fabulous team, always smiling and helpful.

“There are lots of interesting activities, days out and I love the food. If I don’t like something, they cook me something different.

“I knew they would do well. I wouldn’t live anywhere else. We have everything here and more!”

For more information on Anchor’s Birkenhead Court, contact 0151 652 0250.