Who we are

We are the largest not-for-profit provider of housing and care for older people in England, managing over 35,500 socially rented units, over 12,500 leasehold units, and over 120 care homes (almost 6,000 rooms).

Our ambition is to transform housing and care so people can have a home where they love living in later life. This means thinking differently, so we can lead the way to create choice and opportunity.

Our customers are at the heart of everything we do. We believe they should be able to choose how they live in later life. This means listening carefully so we can shape our homes and services around their changing needs and concerns.

Listening to customers helps us understand how we can transform the market to secure the best services and create more choice for them, now and in the future.

Together we’ll be a bigger, stronger and more resilient organisation, able to invest in new services and innovate to meet future needs.