Anchor Resident Support Fund

The Anchor Resident Support Fund is administered by Be Wise.

Providing value for money services to our residents has never been more important. We understand many people are facing financial challenges in the current cost of living crisis and the impact these can have.

We have developed a fund to help residents with essentials such as food, energy and other household items who meet the below criteria: 

• Require food, energy, or urgent items, due to low funds or unexpected expenditure.
• Are on a low income and have no savings available for these items (we may ask for proof of this but it does not include savings tied into bonds or trusts as these are not immediately available)
• Are willing to talk to our Be Wise team about benefit entitlement and/or how to save money on regular expenditure.

What we can offer: 

If you are having difficulties paying your rent, service charge or bills speak to your local manager or contact our Customer Centre on 0800 731 2020.

Below is information about the support available to those living with us.
 

Anchor Resident Support Fund

We have developed a fund to help residents with essentials such as food, energy and other household essentials who meet the below criteria: 

• Require food, energy, or urgent items, which they are finding hard to pay for due to low funds or unexpected expenditure.
• Are on a low income and have no savings available for these items (we may ask for proof of this but it does not include savings tied into bonds or trusts as these are not immediately available)
• Are willing to talk to our Be Wise team about their benefit entitlement and/or how to save money on their regular expenditure.

If you are having difficulties paying your rent, service charge or bills speak to your local manager or contact our Customer Experience Hub on 0800 731 2020 as soon as possible.
 

Be Wise

Our Be Wise services offer free and confidential advice to all Anchor residents and colleagues on a range of topics to make the most of your money.

Find out more
 

Financial guides and support

Our range of guides offer information on everything from benefits, care home funding, money management and more.

Find out more
 

Insurance Wise

Anchor have arranged a bespoke contents insurance policy with Aviva Insurance Limited open to all residents, whether you rent or own your home. With this policy you only pay for the level of cover that is right for you.

Find out more
 

Be Well

Financial stress and hardship can have a detrimental effect on mental and physical wellbeing. We support residents to stay active, healthy and feel part of your retirement communities through Be Well, our free range of resident wellbeing services.

Find out more