The Mill House care home, Skipton

Health

Because each of us is unique, we encourage our residents to choose how their care is planned and delivered at The Mill House. We work closely with residents and families to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important. We call it person-centred care because it is built around the individual with the help of their loved ones.

Dedicated colleagues ensure care, support and understanding tailored to our resident’s exact needs. They will ensure they continue to enjoy maximum independence and 24-hour peace of mind, knowing that help and assistance is always at hand.

All care colleagues employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of inhouse courses to ensure the best possible care.

We provide high quality support for our residents through personally tailored care. All of our employees are trained and supported by our dementia team to ensure residents feel valued and able to live life to the full.

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at The Mill House is from £1,465. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. At The Mill House, our weekly charge includes:

- Cost of personal care
- Accommodation
- Utilities e.g. heating and light
- All resident catering, meals, snacks and drinks
- Laundry undertaken on the premises (except articles which need dry cleaning)
- Individual telephone line
- Television licence, for your use of digital or satellite television in your room for residents aged 75 and over (residents under age 75 will need to pay an annual charge set by TV Licencing to join the shared TV licence).

The following extra items and services are not covered by the weekly fees; however, we can arrange for them to be provided (at an additional cost):

- Professional hairdressing
- Personal copies of newspapers or magazines
- Personal purchases such as stationery, confectionary, toiletries etc.
- The option of telephone line in a bedroom
- Dry cleaning

In the absence of free provision by the NHS, the following may also be provided, and shall be charged in addition to the weekly fees:

- Chiropody
- Optometry
- Dentistry
- Physiotherapy
- Other privately arranged healthcare
- Care staff accompaniment to regular medical appointments

No upfront deposit is required at The Mill House to secure a room. If you are approaching a number of care home providers, it is often good to ask if they require a deposit.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

At The Mill House we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day. We encourage visits to The Mill House so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.

Sharleen Polley

General Manager

Hello, I am Sharleen Polley, General Manager of The Mill House care home and The Mill Lodge care suites. I have worked for Anchor for over 9 years and previously I was the manager at Anchor’s Thornton Hill care home. As a Home Manager I am very passionate about leading and equipping my team with the knowledge and resources to enable them to deliver the highest standards of care and services to those who choose to live with us. I take great pride in ensuring the residents are at the heart of all the decisions I make. Please know my door is always open. Away from work I love going long walks with my dog and going on holidays.

Alice Smith

Deputy Manager

My name is Alice Smith and I have worked for Anchor since 2019 when I started as a Team Leader on nights. I then worked on days for a while until I got promoted to Deputy Manager. I have worked in care for 26 years and I love my job. I take great pride in ensuring all our residents receive person centred care to the highest level.

Jodi Carlisle

Deputy Manager

My name is Jodi Carlisle and I have worked for Anchor for over 20 years. I started as a Care assistant then completed my qualifications to progress to the role of Team Leader. Around 12 years ago I progressed to Deputy Manager. I love my role and I am passionate about ensuring our residents receive the highest standard of care.

Jacqueline Ashley

Administrator

My name is Jacqueline Ashley and I’m the Home Administrator at The Mill House and The Mill Lodge. I will support you and your loved ones with your resident contract, account management and other administrative duties. I moved to The Mill House after working at Anchor’s Thornton Hill Home for 11 years. The Mill House is a very luxurious and brand new home. The residents are always our top priority and it is lovely to care for them in such lovely surroundings. When I am not at work I enjoy walking, wild swimming and being out in nature.