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  • Home
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  • The Mill House, Skipton

The Mill House care home, Skipton

SkiptonNorth Yorkshire

Sackville Street, Skipton, North Yorkshire, BD23 2PR

01756 537774

Care homes

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  • Overview
  • Enquire now
Overview

Award winning

We are proud to have won both the Development of the Year (Commercial) in the Premier Guarantee Excellence Awards 2023 and the Knight Frank Luxury Care Home Awards 2024.

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Welcome to The Mill House, Skipton

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

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The Mill House Skipton is a luxurious residential care home within private landscaped gardens located on the historic site of a former silk mill. We enjoy an idyllic location on the Leeds and Liverpool Canal and close to the heart of Skipton, with the beautiful Yorkshire Dales National Park on our doorstep.

The Mill House offers first class residential and dementia care for up to 86 residents, in a light, spacious and elegant setting.

Our accommodation standards and features are superior in so many ways but, most importantly, we have a team to deliver a very special and unique standard of compassionate care and support to anyone who chooses to make The Mill House their new home. We respect the dignity and choice of each individual, whilst supporting our residents to enjoy an independent lifestyle.

Care quality commission
Report published
25 Feb 2021
Good

The service at The Mill House, Skipton is performing very well

Read the report now
Independent reviews
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Virtual tour

If you'd like to take a look around our beautiful home, click below to view our virtual tour and see if The Mill House is right for you or your loved one.

Find out more

A warm welcome

As a dedicated team providing residential care services, we are very proud of the five-star accommodation and care that The Mill House offers. We know only too well how difficult and emotional the decisions are for everyone when considering care, which is why our team are here to help every step of the way.

Knowing you

Before moving to The Mill House, we take time to understand the interests, needs, and goals of a person, as well as learning about their background and personality. By knowing who they are and what is important to somebody, we can ensure we provide-person centred, tailored support, helping someone settle as quickly as possible.

Award winning

The Mill House has won both the Development of the Year (Commercial) in the Premier Guarantee Excellence Awards 2023 and the Knight Frank Luxury Care Home Awards 2024.

Veteran Friendly Framework accredited

We are proud to have been awarded Veteran Friendly Framework [VFF] accreditation in recognition of our work to support the wellbeing needs of veterans by ensuring that Armed Forces status is included in care planning.

Find out more
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Mill House staff continue to provide outstanding care to my parents, who live in an assisted living apartment. Without exception, the staff give them exceptional support, always with a smile, even when it must be tough going! Recently my mother was in hospital for a month and they did a sterling job keeping my dad upbeat, and with her aftercare on … return.

Jane E

13 May 2025

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Unbelievable care. My sister could not be happier and that makes us happy. Over the past year life has had its challenges for me and my partner and knowing she is safe and cared for means everything. Exceptional and thoughtful - high standards all round. Great management. Thank you from us all.

Christopher W

02 May 2025

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Just has 4 weeks respite with my husband in Mill House. It was a great experience had lots of rest and looked after with love and care by amazing staff. Very professional and caring. Missing it already.

A M

17 Apr 2025

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My Mother-in-law has been at The Mill since it has been open. She has been at the end of her life for the past three years at least four times the doctor has told us she had twenty-four hours to live. The carers at The Mill House say she is not going anywhere, she is still here because of the care and love of the staff at The Mill House. I would n… ot hesitate to recommend The Mill House to anybody who needs the services. If it was not for the care of the staff and the attention to detail she would have died years ago. Well done keep it up.

P Q

06 Feb 2025

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My mother has been in the care of the manager for over 6 years and it's only with the care she has received that my mother is here today. I will recommend the Mill House to anyone who asks me.

Yvonne Q

29 Jan 2025

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The staff at The Mill House are excellent they show that nothing is too much trouble you can see that the residences are all happy clean and very well looked after. The Mill House has a homely atmosphere and they have a lot of entertainment. My sister and myself enjoy Tuesday when they have mother and toddler group on.

Peter M

29 Jan 2025

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The Mill House is more like a 5 star hotel than a care home. The home is spotless, the facilities for residents and visitors are excellent. The staff are all friendly and accommodating. The care and attention my mum receives is outstanding. We could not be more happier that my mum is in this superb facility.

Graham T

07 Jan 2025

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Features of The Mill House, Skipton

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Hairdressing salon
  • Communal iPad

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Convalescence care

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area
  • Nutrition and hydration stations

Life at The Mill House, Skipton

All our care homes offer a warm, safe and friendly environment with facilities to make you feel at home in our care. They are spacious, well maintained and can even welcome some pets (at the Home Manager’s discretion). You can expect comfortable, self-contained rooms, all with lovely en suite wet room facilities.

The buildings, staff and policies that govern our work all meet levels of quality that are amongst the highest in the country and all of our homes are regulated by the Care Quality Commission (CQC).

To reinforce our own high standards, we have developed an internal audit programme that monitors the quality of service offered to residents, as well as ensuring each home is safe and secure.

The Mill House is located in the heart of the historic town of Skipton. We benefit from being close to amenities, such as Skipton Castle, shops and places to dine. We are in easy reach of a number of local villages and enjoy excellent transport links to Ilkley and Harrogate.

The Mill House, Skipton - Facilities

The Mill House offers a wide range of impressive features and facilities including:

- Luxurious and meticulously finished to the highest standard and incorporating the latest technology, our home has large bedroom suites with private en suite wet room facilities, offering comfort and convenience
- Extensive and safe balcony areas to our first and second floors enjoying lovely views
- Impressive dining rooms with varied daily menu choices on each floor
- Hairdressing and beauty salon
- Our fully equipped café bar is ideal for catching up with friends whilst enjoying views of our lovely terraced gardens

The Mill House, Skipton - Accommodation

At The Mill House, we make the most of mealtimes. Anchor has won national recognition for the quality of its food and catering service. All our menus recognise seasonality and locality. The Mill House offers freshly cooked wholesome and nutritionally balanced food with a different choice every day. Each floor of our home has a luxurious dining room, where our meals are served.

We get to know our resident’s likes and dislikes and cater for any special dietary requirements. The Mill House’s Food Promise ensures all our menus are fresh, appetising and served with a smile. We are committed to making mealtimes a sociable and pleasurable part of each day but will be happy to accommodate residents that may wish to dine in their rooms.

Our catering team regularly interact with our residents, finding out more about their likes and dislikes and discovering more about the people they cook for. We all have strong memories associated with certain recipes, foods, specific meals and for The Mill House, it’s vital that the food we serve reflects this.

The Mill House, Skipton - Dining

With social events in the home and the community arranged in collaboration with residents, you can make life at The Mill House a hive of activity or as gentle as you wish.

Activities, interests and ability are discussed on admission and an agreed plan ensures that these requests are fulfilled. Suggestions for activities also shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At The Mill House, visitors are welcome and we will support you to keep in regular contact with loved ones via Skype and other methods. We also encourage links with the wider community and regularly hold events in the home, by inviting local community groups to visit.

The Mill House, Skipton - Activities

Health

Because each of us is unique, we encourage our residents to choose how their care is planned and delivered at The Mill House. We work closely with residents and families to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important. We call it person-centred care because it is built around the individual with the help of their loved ones.

Dedicated colleagues ensure care, support and understanding tailored to our resident’s exact needs. They will ensure they continue to enjoy maximum independence and 24-hour peace of mind, knowing that help and assistance is always at hand.

All care colleagues employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of inhouse courses to ensure the best possible care.

We provide high quality support for our residents through personally tailored care. All of our employees are trained and supported by our dementia team to ensure residents feel valued and able to live life to the full.

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at The Mill House is from £1,650. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. At The Mill House, our weekly charge includes:

- Cost of personal care
- Accommodation
- Utilities e.g. heating and light
- All resident catering, meals, snacks and drinks
- Laundry undertaken on the premises (except articles which need dry cleaning)
- Individual telephone line
- Television licence, for your use of digital or satellite television in your room for residents aged 75 and over (residents under age 75 will need to pay an annual charge set by TV Licencing to join the shared TV licence).

The following extra items and services are not covered by the weekly fees; however, we can arrange for them to be provided (at an additional cost):

- Professional hairdressing
- Personal copies of newspapers or magazines
- Personal purchases such as stationery, confectionary, toiletries etc.
- The option of telephone line in a bedroom
- Dry cleaning

In the absence of free provision by the NHS, the following may also be provided, and shall be charged in addition to the weekly fees:

- Chiropody
- Optometry
- Dentistry
- Physiotherapy
- Other privately arranged healthcare
- Care staff accompaniment to regular medical appointments

No upfront deposit is required at The Mill House to secure a room. If you are approaching a number of care home providers, it is often good to ask if they require a deposit.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

Sharleen Polley

Sharleen Polley

General Manager

Hello, I am Sharleen Polley, General Manager of The Mill House care home and The Mill Lodge care suites. I have worked for Anchor for over 9 years and previously I was the manager at Anchor’s Thornton Hill care home. As a Home Manager I am very passionate about leading and equipping my team with the knowledge and resources to enable them to deliver the highest standards of care and services to those who choose to live with us. I take great pride in ensuring the residents are at the heart of all the decisions I make. Please know my door is always open. Away from work I love going long walks with my dog and going on holidays.


Alice Smith

Alice Smith

Deputy Manager

My name is Alice Smith and I have worked for Anchor since 2019 when I started as a Team Leader on nights. I then worked on days for a while until I got promoted to Deputy Manager. I have worked in care for 26 years and I love my job. I take great pride in ensuring all our residents receive person centred care to the highest level.


Jodi Carlisle

Jodi Carlisle

Deputy Manager

My name is Jodi Carlisle and I have worked for Anchor for over 20 years. I started as a Care assistant then completed my qualifications to progress to the role of Team Leader. Around 12 years ago I progressed to Deputy Manager. I love my role and I am passionate about ensuring our residents receive the highest standard of care.


Jacqueline Ashley

Jacqueline Ashley

Administrator

My name is Jacqueline Ashley and I’m the Home Administrator at The Mill House and The Mill Lodge. I will support you and your loved ones with your resident contract, account management and other administrative duties. I moved to The Mill House after working at Anchor’s Thornton Hill Home for 11 years. The Mill House is a very luxurious and brand new home. The residents are always our top priority and it is lovely to care for them in such lovely surroundings. When I am not at work I enjoy walking, wild swimming and being out in nature.

What's happening at The Mill House, Skipton

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The Mill House, Skipton Twitter post
16 May 2025

Owl Adventures are always a favourite with residents. They get to hold and experience the owls and see their flying display around the lounge; a wonderful sight. Residents also get to know many fascinating facts about these amazing creatures. 🦉🦅❤️

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The Mill House, Skipton Twitter post
15 May 2025

A group of residents went to Otley garden Centre the other day and enjoyed the shopping outlets and wonderful plant selection. Of course we had a lovely lunch too.🍽☕🪴🪻🌞

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Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

The Mill House, Skipton Twitter post
12 May 2025

A big thank you to Jolly Wassailers who entertained residents at The Mill House last week by singing us into May with a magnificent performance.

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The Mill House, Skipton Twitter post
12 May 2025

A big thank you to the Jolly Wassailers who entertained the residents of The Mill House last week by singing us into May with a magnificent performance.

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The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

The Mill House, Skipton Twitter post
10 May 2025

VE Day 80th year anniversary was a day of remembrance and celebration. Residents gathered to enjoy singing by Megan Isabella and one of our veterans laid a wreath at the cenotaph in an emotional evening ceremony in Skipton. The 100 year old gentleman was very proud to honour the fallen. 🇬🇧✌️

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The Mill House, Skipton Twitter post
8 May 2025

We wish everyone a great day of reflection and celebration this 80th VE Day. We will be celebrating here at the Mill House and are looking forward to a great social afternoon and Megan Isabella singing for us. 🇬🇧

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How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

The Mill House, Skipton Twitter post
6 May 2025

It's the first Wednesday of the month tomorrow 7th May, and we are holding our Veteran Coffee morning. We would love to see as many Veterans getting together, being a special week celebrating the 80th anniversary of VE Day. Skipton Step into Action Royal British Legion - Skipton Branch Skipton Mens Shed SKIPTON COMMUNITY NOTICEBOARD Skipton Library

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The Mill House, Skipton Twitter post
4 May 2025

We have a warm welcome for all senior citizens in our community; and look forward to seeing you at our social coffee morning today.
SKIPTON COMMUNITY NOTICEBOARD Skipton Library Royal British Legion - Skipton Branch Skipton Step Into Action Skipton Mens Shed

facebook
Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

The Mill House, Skipton Twitter post
1 May 2025

🌞We hope everyone enjoys the lovely warm weather today and stays hydrated. 🥤🍹☕It's going to be a hot one 😊

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The Mill House, Skipton Twitter post
28 April 2025

Here are some lovely photos off our visiting Pony, Mr Perfect, at Easter bringing joy to residents. Everyone loves the pony's coming and are amazed how well trained they are. KL PONY Therapy

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Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

The Mill House, Skipton

Sackville Street, Skipton, North Yorkshire, BD23 2PR

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The Mill House, Skipton

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Review from Anchor family member

“The decor is absolutely stunning and attention to detail is outstanding and exceptionally well designed. The beautifully laid-out dining room with linen napkins is something my mother noticed straight away and is very important to her.”

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The Mill House, Skipton

Phone enquiry:

Alice Smith

Alice Smith
Deputy Manager

01756 537774

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