Tolson Grange care home, Dalton

Mum recently celebrated her 100th birthday. Staff at the home were excited about this, and went above and beyond to help Mum prepare for the occasion. On the day, a concert was arranged for her, together with balloons, cake and candles, and a rousing rendition of Happy Birthday. Since moving there, Mum has developed good relationships with care st… Read moreaff, and their friendly manner and helpfulness have been much appreciated.

Dad has only been in the home a few weeks and the staff are amazing. Such a warm welcoming environment who don't only look after Dad but are so accommodating and welcoming to us as his family. The managers are informative and constantly keep me updated about Dad which is greatly appreciated. I cannot speak highly enough of the home and the staff. W… Read moree are so happy and relieved we have made the right choice for Dad.

Tolson Grange has cared for my mother for over 10 years, during which her ability to do things and be involved has gradually deteriorated and she has for several years now needed 24/7 care. The staff at Tolson Grange should be commended for their care and interest in those who live there. Is everything perfect, of course not, that is not possible, … Read morebut every effort is made to to make constant improvements and listen to those who live there and their relatives. The priority must be care, cleanliness and an environment which stimulates to offer as much happiness as possible and this has been achieved.

Mum has been in the care of Tolson Grange for just over 12 months. The transition hasn't been an easy one for us. Having to make the decision that we couldn't give her the care she needed was very hard. The staff at the Grange have been fantastic. Any concerns we have had have been answered pretty quickly, and most problems solved. The entertainmen… Read moret has the residents smiling and joining in. There is laughter, tea, and of course cakes! Always a hand being held, hugs and reassurance (and that's also for us). We wouldn't have her anywhere else. Thank you to all the staff at Tolson Grange.

I continue to feel satisfied and confident in the care that Tolson Grange provides for my Mum. I visit twice weekly and always find the staff to be caring and patient regardless of the situation. They go the extra mile to ensure residents are happy and safe. The accommodation is clean and well-kept, with shared areas often decorated to reflect curr… Read moreent events. There are lots of food options and regular entertainment of various kinds. I feel very fortunate to have found somewhere where my Mum feels safe and contented.

When I first visited and enquired at Tolson Grange, I knew within the first minute it was right for Mum. Safe to say she didn't want to go and a stressful time for us all. But on the first day the staff were waiting at 2 pm and welcoming, with various lunch options waiting for her including roast pork dinner! This gave us time to move her furniture… Read more from home. By the time we had finished moving her in at 5.30 pm she had the biggest smile on her face, declaring 5-star food, 5-star staff, and her room/apartment wonderful. Since then I have only experienced the care and dedication and helpfulness of all the staff, and the regular activities and friendships Mum has made in 6 months. Thank you.

My mum has been in Tolson Grange since the beginning of June this year (2024). The care home is well run and the staff are mostly helpful and caring. I'm also told by my mum that the food and entertainment/activities are very good. I'm very pleased with the care my mum is receiving and so thankful that I found this place. It's a difficult decision … Read moreto put one of your parents in a care home when the time comes and the team at Tolson Grange have made that a whole lot easier. Thank you so much for all your hard work.