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  • Palmersdene

Palmersdene care home

Grange Road West, Jarrow, Tyne and Wear, NE32 3JA

0800 085 4179

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Anchor Palmersdene Exterior Photo 1 V1
Anchor Palmersdene Bedroom Photo 2 V1
Anchor Palmersdene Communal Lounge Photo 3 V1
Anchor Palmersdene Dining Room Photo 4 V1
Anchor Palmersdene Dining Room Photo 5 V1
Anchor Palmersdene Salon Photo 6 V1
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Anchor Palmersdene Exterior Photo 8 V1
Anchor Palmersdene Exterior Photo 1 V1
Anchor Palmersdene Bedroom Photo 2 V1
Anchor Palmersdene Communal Lounge Photo 3 V1
Anchor Palmersdene Dining Room Photo 4 V1
Anchor Palmersdene Dining Room Photo 5 V1
Anchor Palmersdene Salon Photo 6 V1
Anchor Palmersdene Exterior Photo 7 V1
Anchor Palmersdene Exterior Photo 8 V1
Anchor Palmersdene Exterior Photo 1 V1
Anchor Palmersdene Bedroom Photo 2 V1
Anchor Palmersdene Communal Lounge Photo 3 V1
Anchor Palmersdene Dining Room Photo 4 V1
Anchor Palmersdene Dining Room Photo 5 V1
Anchor Palmersdene Salon Photo 6 V1
Anchor Palmersdene Exterior Photo 7 V1
Anchor Palmersdene Exterior Photo 8 V1
Anchor Palmersdene Exterior Photo 1 V1
Anchor Palmersdene Bedroom Photo 2 V1
Anchor Palmersdene Communal Lounge Photo 3 V1
Anchor Palmersdene Dining Room Photo 4 V1
Anchor Palmersdene Dining Room Photo 5 V1
Anchor Palmersdene Salon Photo 6 V1
Anchor Palmersdene Exterior Photo 7 V1
Anchor Palmersdene Exterior Photo 8 V1

Welcome to Palmersdene

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A friendly and safe welcome

Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.

Read more

Anchor's Palmersdene care home in Jarrow is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At Palmersdene, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

Set in a residential area and in its own beautiful grounds, Palmersdene care home is close to local services and amenities. These include a shopping centre and the Metro and bus stops are nearby.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
04 Dec 2021
Good

The service at Palmersdene is performing very well

Read the report now
Independent reviews
Read reviews Leave a review
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My mother lived at Palmersdene for 2 years. Mam was very happy and loved by all. Mum was treated with love, respect and dignity until her passing, which was a lovely experience with family and staff.

Janice L

25 Sep 2023

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All of the staff (be it office or care staff) are excellent. They go above and beyond caring for residents and their families. My mum was given great care lots of love and support. She felt like a family member, which for us was very reassuring. The home has a good atmosphere. The staff and home are stars.

Connie W

04 May 2023

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My mother has just passed away in Palmersdene after being a resident for two years. She has received excellent care and the staff have treated her with great care, attention and respect and we cannot thank them enough, treating her like a family member. The manager and her team are very efficient and we have had good communication with them all (es… pecially during COVID).

Irene E

12 Apr 2023

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My father has resided at Palmersdene since October 2019, his care has been of an excellent standard throughout. My father has been under EOL care for the past 5 months, and the level of care, concern and liaison with us and the medical profession has been outstanding. The leadership at all levels sets and displays high levels of care, professionali… sm and integrity. The full team are easily approachable and always follows through on actions and communications. The team - all members - with direct care and contact with my father are exceptional, and professional and show a real care and relationship with my father. Moving my father into Palmersdene improved his personal health substantially, which we hoped for. It also improved his mental and communicative state which was a real bonus. Huge thanks and respect to all of the team.

Alexander O

04 Oct 2022

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My father-in-law is at the end of his life. The care and attention he is receiving is amazing. The staff are VERY attentive and inform the family of every detail of his care. We as a family cannot praise them enough. Thank you all at Palmersdene.

Susan O

04 Oct 2022

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Dad has been here for three years and the care and dedication have been exceptional. The staff are very friendly. He is very happy here. The home is just one big happy family. I know my dad is getting twenty-four-hour care which takes the stress away, knowing he is in good hands.

Rosemary T

26 Sep 2022

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Found the review helpful. Found the staff very helpful if I needed to discuss any concerns.

E H

20 Sep 2022

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Features of Palmersdene

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Hairdressing salon
  • Communal iPad

Care and support

In addition to residential care, we also offer:

  • Dementia care
  • Parkinson's disease
  • Personalised care plans

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area

Life at Palmersdene

At Palmersdene care home, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- The facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Wheelchair access and car parking

Nearby facilities:
- Jarrow town centre is half a mile away
- The nearest hospital is Palmers
- Newcastle Railway Station is 7 miles away

Palmersdene is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Palmersdene has single en-suite rooms.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Palmersdene - Accommodation

We know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.

We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.

Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal, which is essential in maintaining a healthy lifestyle.

Palmersdene - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Palmersdene - Activities

Health

At Palmersdene our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Palmersdene care home.

Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home and local services are available
- The district nurse and physiotherapist who visit by arrangement

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Call us to discuss your specific care needs today

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

At Palmersdene we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

We encourage visits to Palmersdene so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.


Maureen McCulloch

Care Home Manager

We understand that choosing a care home can sometimes be a daunting process, and are here to help. Asking questions is important to helping you feel confident in your decision and we are here to provide all the support you need.

What's happening at Palmersdene

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Anchor news image
News
22 November 2023

Anchor's response to the Autumn Statement 2023

Anchor's Chief Executive, Sarah Jones comments on today’s Autumn Statement made by the Chancellor of the Exchequer in which several measures to get more people into the workforce were outlined.

Chatty Benches: Anchor launches initiative in Westfield London to tackle loneliness in the community
News
17 November 2023

Chatty Benches: Anchor launches initiative in Westfield London to tackle loneliness in the community

On 15 November we celebrated the installation of ten of our Chatty Benches at Europe’s largest shopping centre, Westfield London.

Palmersdene Twitter post
14 November 2023

boombox at the ready @AnchorLaterLife https://t.co/5z75fDs1A3

twitter
Palmersdene Twitter post
13 November 2023

had a few games of basket ball today @AnchorLaterLife https://t.co/H7Jx15bG51

twitter
How we commemorated Remembrance Day 2023
News
13 November 2023

How we commemorated Remembrance Day 2023

Across our locations this weekend residents and colleagues came together to take a moment and reflect upon and remember the losses experienced through war for Remembrance Day.

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Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Palmersdene

Grange Road West, Jarrow, Tyne and Wear, NE32 3JA

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Palmersdene

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Palmersdene

Maureen McCulloch
Care Home Manager

0800 085 4179

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View our rating on carehome.co.uk - Top 20 care home group award 2023  Real living wage employer  PawPrints 2023 award

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