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  • Home
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  • Madeleine House

Madeleine House care home, Stechford

60 Manor Road, Stechford, Birmingham, West Midlands, B33 8EJ

0800 085 2595

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Anchor Madeleine House Exterior Photo 1 V1
Anchor Madeleine House Bedroom Photo 2 V1
Anchor Madeleine House Communal Lounge Photo 3 V1
Anchor Madeleine House Dining Room Photo 4 V1
Anchor Madeleine House Salon Photo 5 V1
Anchor Madeleine House Communal Lounge Photo 6 V1
Anchor Madeleine House Garden Photo 7 V1
Anchor Madeleine House Exterior Photo 1 V1
Anchor Madeleine House Bedroom Photo 2 V1
Anchor Madeleine House Communal Lounge Photo 3 V1
Anchor Madeleine House Dining Room Photo 4 V1
Anchor Madeleine House Salon Photo 5 V1
Anchor Madeleine House Communal Lounge Photo 6 V1
Anchor Madeleine House Garden Photo 7 V1

Welcome to Madeleine House

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor’s Madeleine House care home in Birmingham is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At Madeleine House, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

Set in a pleasant city suburb and located in its own beautiful grounds, Madeleine House is close to local services and amenities. These include shops, as well as benefiting from good public transport links.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
03 Mar 2021
Good

The service at Madeleine House is performing very well

Read the report now
Independent reviews
Read reviews Leave a review
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Staff are overwhelmingly friendly and helpful. Concerns are acted upon. Being able to eat with my mother is a huge bonus, it's what we would do in her own home, this makes Madeleine House feel more like her 'new' home, which of course it is.

L H

05 Mar 2025

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My mom is a current resident of this care home. My sister and I and my Mom's long-term partner are very happy with the care that Mom is receiving here. It is a lovely, really well-thought-out environment, specialising in dementia care. The staff are all friendly, helpful and cheerful. You can feel the atmosphere of the place when you walk in the … door. The decor is stimulating and well thought out and the facilities are excellent. My mom's room is comfortable, warm, clean and a 'blank canvas' to add personal touches to. We have experienced the management team as professional and compassionate and they actively encourage dialogue and feedback. Having had a previous negative experience at another care home, we are really happy that our mom is living out the rest of her days here. I'd be happy to live here when my time comes!

Andrea S

24 Jan 2025

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Madeleine House rocks! Our mom is a resident and the way they look after her is wonderful. She feels part of a bigger family now and it means we can relax knowing she is cared for so well. Nothing is too much trouble. We feel so lucky to have found such a good care home for our mom. Bravo Madeleine House!

Liz S

17 Oct 2024

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Carers are exactly that, caring. My sister being disturbed when she originally came, is now pleased with her situation. Contact with the home is very easy and any concerns are dealt with.

P W

20 Sep 2024

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We were met by friendly and caring staff. They took us to our friend who they helped to a seat where we could catch up with him. Everywhere looked spotlessly clean as did our friend. He seemed relaxed and happy. It was a lovely visit and put our minds at rest. Already looking forward to our next visit.

Paula H

19 Aug 2024

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What a day and what a visit. It goes beyond being scanned or emailed. I cannot speak highly enough of the visit to see my friend. The staff from cleaners, caterers, carers and management showed so much care, dedication and devotion. This home in this day and age where we have aa 'don't care attitude'. Should be held up as a beacon of how it should … be run correctly, a wonderful place. Many thanks.

Chris H

19 Aug 2024

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A very friendly and safe environment. Carers are very attentive to residents' needs and health issues. Lots of activities to entertain residents. Overall, a very pleasant home to visit. Leave with confidence that mom is getting the very best care.

Julie S

07 Aug 2024

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Features of Madeleine House

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Communal lounge
  • Hairdressing salon
  • Conservatory
  • Library

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Parkinson's disease

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area
  • Nutrition and hydration stations
  • Private dining area

Life at Madeleine House

At Madeleine House care home, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Birmingham town centre is 5 miles away and can be reached using
excellent bus services
- The nearest hospital is Heartlands, and the nearest railway station is at the top of the road
- A local swimming pool and supermarket are 2 miles away

Madeleine House - Facilities

Madeleine House is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Madeleine House has single en-suite rooms,some with lovely views of the garden or the parkland area opposite.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms with their own kitchen area
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A spacious, light and airy conservatory
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Madeleine House - Accommodation

We know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.

We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.

Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal, which is essential in maintaining a healthy lifestyle.

Madeleine House - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Madeleine House - Activities

Health

At Madeleine House, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Madeleine House care home.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home.
- The district nurse and physiotherapist who visit by arrangement

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at Madeleine House is from £1,089.86. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

Joy Spinks

Joy Spinks

Administrator

I am really proud to be working at Madeleine House as the Home Administrator and I look forward to supporting you with any questions you may have about our home.

What's happening at Madeleine House

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  • News
Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Madeleine House

60 Manor Road, Stechford, Birmingham, West Midlands, B33 8EJ

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