Madeleine House care home, Stechford
Welcome to Madeleine House
Move-in offers available
When it comes to choosing a care home you can trust us. Find out how we can help you and your loved one with our move-in offers.
Anchor’s Madeleine House care home in Birmingham is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Madeleine House, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in a pleasant city suburb and located in its own beautiful grounds, Madeleine House is close to local services and amenities. These include shops, as well as benefiting from good public transport links.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
My mother appears to be very settled at Madeleine House. I visit the home at different times of the day and she is cared for and supported really well by staff. If I do raise concerns, then they are listened to by the team leader and management. I would like for staff to comb and use products on her hair when she has personal needs, she has all of… her hair products and comb to do this, when I visit her, her hair appears very dry and she regularly uses her red mug and I have observed on numerous occasions that other residents are using it or it cannot be located. My mum is used to her red mug.
11 Sep 2023
I cannot rate this home enough. They go above and beyond. They genuinely care for the residents and it was definitely the best decision I made for my Mom sending her here. I don't have to worry that she's not being cared for or that she's not safe because they couldn't look after her any better. She has lovely meals, her room and the whole of the h… ome is spotless and all the care workers are amazing with her. They have lots of entertainment/things to do for them, the garden is kept immaculate too. It is lovely to see the residents sitting outside, enjoying themselves. Mom loves the home and that's the most important thing to me.
13 Jul 2023
A lovely care home with helpful, kind and attentive staff. Couldn't have hoped for anything better.
10 Jul 2023
The staff have been very attentive to my uncle and are very helpful. The facilities are fantastic and everywhere is very clean. I can fully recommend Madeline House to any new resident.
04 Jul 2023
I visit my mother every week and the staff are always very welcoming and friendly, they always come over and speak to me and keep me informed on any issues with my mother. My mother seems very happy and settled, she enjoys the food and the staff are always very good with her. Overall I would say it is a lovely home with a very relaxed and friendly … atmosphere.
28 Jun 2023
They are very friendly with a good atmosphere. My Mom was welcomed and put at ease straight away. They look after all her medical issues and medication. They involve us with everything they do. The staff make us feel welcome. My Mom is very happy there and I am satisfied with the way she is looked after.
28 Jun 2023
The staff do an amazing job and are very helpful with anything we need, very good communication and updates on how Dad is doing. Overall a happy and beautiful home with some lovely residents and staff very attentive to each and everyone in there, like a little family.
27 Jun 2023
Features of Madeleine House
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Parkinson's disease
- Personalised care plans
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at Madeleine House
At Madeleine House care home, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Birmingham town centre is 5 miles away and can be reached using
excellent bus services
- The nearest hospital is Heartlands, and the nearest railway station is at the top of the road
- A local swimming pool and supermarket are 2 miles away
Madeleine House is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Madeleine House has single en-suite rooms,some with lovely views of the garden or the parkland area opposite.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Some rooms with their own kitchen area
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A spacious, light and airy conservatory
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.
We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.
Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal, which is essential in maintaining a healthy lifestyle.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
At Madeleine House, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Madeleine House care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home.
- The district nurse and physiotherapist who visit by arrangement
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
At Madeleine House we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Madeleine House so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
I am really proud to be working at Madeleine House as the Home Administrator and I look forward to supporting you with any questions you may have about our home.
3 for 2 short stay respite offer
We are offering you an opportunity to receive 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis*
We are currently offering you an opportunity for:
- two weeks’ free stay when you move into one of our participating care homes on a permanent basis. Click here to find out more and read the full details of the terms and conditions of this offer.
- 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis. Click here to find out more and read the full details of the terms and conditions of this offer.
We pride ourselves on making sure we understand your loved one – their likes and dislikes, hopes and passions – so you can be sure they enjoy a special and lasting welcome at Anchor. Because your loved ones are our loved ones.
When it comes to choosing a care home you can trust us. Click here to read our resident stories.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
60 Manor Road, Stechford, Birmingham, West Midlands, B33 8EJ
Want to find out more about Madeleine House?
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