The Laureates - Rented Housing and Extra Care Queries

Health

The Laureates has its own dedicated care and support team based on-site called Anchor Homecare.

Delivered by a highly professional and dedicated team, Anchor Homecare is designed to make daily living easier and more enjoyable for people with care and support needs wanting to maintain an independent lifestyle.

The types of Anchor Homecare services that we offer are: Domestic Home Help Services, Personal Care and Companionship Services. Examples of typical activities covered include:

• Companionship services such as arranging social appointments, making travel arrangements, help participating in hobbies and company at meal times.
• Home help services such as light housekeeping, supervising home maintenance and help with shopping.
• Personal care services including help with bathing, dressing and shaving, providing medication reminders and administration, monitoring diet and offering eating support.

Anchor Homecare services are available through a range of flexible care options, from on-going packages of care to one-off or short-term services. Charges for these services will vary depending on the level of support required.

The Anchor Homecare team is registered with the Care Quality Commission and our trained staff work with you to develop an individual care plan tailored to your personal circumstances and lifestyle preferences.

Pricing information

We endeavour to be completely transparent about all our charges and fees. Below is indicative pricing to act as a guide to the costs at The Laureates - Rented Housing and Extra Care Queries, Guiseley. For further information please contact us.

How much does it cost?

Properties for rent

Your monthly fee will range from £694.58 and normally includes your rent and service charge.

Properties for sale

Service charges start at £408.09 per month. They cover the costs associated with the day to day repair and management of the estate, including insurance of the building and maintenance of communal areas.

What is included in rental fees?

Ongoing charges for rented customers while living at The Laureates:

Rent
Rents at The Laureates vary by size and type of property and are reviewed on 1 April each year.

Service charge
All residents pay a contribution to the running costs of the facilities, support services and maintenance of the building and grounds which is known as the ‘service charge’. The service charge is divided into a number of components detailed below.

Component Elements of the Service Charge:

The Management Team
The Mixed Tenure Managers and support teams are responsible for the day to day running of The Laureates and all its amenities. They ensure that all aspects of The Laureates are constantly monitored and that the well-being of all residents is maintained. The management team on site are supported by central teams based in our support hub and head office.
A management fee covers the costs of the services provided to the properties centrally by Anchor. The services provided include HR, IT and Finance.

Gardens and Grounds
There are places to relax and unwind in the communal grounds. The Mixed Tenure Managers arrange for a gardening contractor to tend them and also look after the paths and walkways to make sure they are free of trip hazards.

Communal Areas, Electricity, Gas and Water
The heating, lighting and use of water in the communal areas and grounds are metered by the respective utility companies and the bills are submitted to Anchor for payment on behalf of The Laureates.

24-Hour On-call Response
Your property is equipped with an emergency call system which will result in an on-call member of the team coming directly to your assistance, in an emergency. During times when there is no Anchor presence on site the calls are directed to Anchor on Call (Anchor’s 24-hour customer centre).

Maintenance and Repair Contracts
The service charge covers the regular external window cleaning as well as costs associated with the servicing and repair of the communal items such as lifts. The communal areas are inspected by the maintenance team to make sure that all lights and equipment are working correctly. They also arrange for PAT (portable appliance test) for all communal electrical equipment.

Replacement of major items
There are a number of communal items of equipment such as furniture and fittings, warden call/door entry system, fire system equipment, lifts, TV aerials and laundry equipment which are paid for through an asset replacement charge.
Under this charge we calculate an annual contribution from customers by taking the initial cost of an item and spreading that cost equally overs its anticipated life. Each customer then pays an equal proportion towards that year's cost.

Other charges

Water charges for individual properties
All customers are responsible for their own water charges. Each property has its own meter registered to Yorkshire Water.

Your local council will be able to advise you about getting help paying your rent and service charge through housing benefit. They will also be able to tell you if they will be paying grant to us to meet or contribute towards the support cost elements of our services to you.

What is included in leasehold charges?

Ongoing charges for leasehold customers while living at The Laureates:

Ground rent
£490 per year from February 2018
It will increase by £100 every 10 years thereafter. This is payable on the 30 April each year and if you purchase your lease part way through the year a proportion of the amount due will be payable.

Service charge
All residents pay a contribution to the running costs of the facilities, support services and maintenance of the building and grounds which is known as the ‘service charge’. The service charge is divided into a number of components detailed below. The service charge account is raised in advance and is split equally between all of the apartments.

The Main Elements of your Service Charge include:

The Management Team
The Mixed Tenure Managers are responsible for the day to day running of The Laureates and all its amenities. They ensure that all aspects of The Laureates are constantly monitored and that the well-being of all residents is maintained. The service charge also contributes towards the costs of management services provided centrally by Anchor.

Gardens and Grounds
The Gardener will tend the gardens and grounds and also look after the paths and walkways to make sure they are free of trip hazards.

Communal Areas Electricity, Gas and Water
The heating, lighting and use of water in the communal areas and gardens are metered by the respective utility companies and the bills are submitted to the management company for payment on behalf of The Laureates. As a resident, you are responsible for your own utility bills and Council Tax.

24-Hour On-call Response
Your apartment is equipped with an emergency call system which will result in an on-call member of the team coming directly to your assistance.

Telephone, Television and Wi-Fi
The apartments are provided with telephone points. It is your responsibility to choose a provider (line rental will apply).
There will be Wi-Fi in the communal areas within The Laureates for you to access. If you would like Wi-Fi in your individual property then you can purchase this separately – direct with a provider of your choice.
For TV - we provide standard Freeview TV channels and the property is wired for satellite. If you want to receive satellite services you will need to subscribe directly with a provider. You are responsible for obtaining a TV licence for your property, if required.

Insurance, Maintenance and Repair Contracts
We arrange for any external maintenance to your apartment and its facilities, and insure all the buildings. The service charge also covers regular window cleaning. Repair contracts for lifts, central kitchen equipment and other plant and equipment are in place and all necessary checks are done on a monthly, quarterly or annual basis to comply with manufacturer’s recommendations and legislative requirements. Please note as an owner you will be responsible for the internal maintenance and redecoration of your apartment and for home contents insurance.

Other costs

Sales Transition and Administration fee for resale
£660 inc. VAT at 20%
This covers Anchor's operational and administrational costs of dealing with the resales process. Details of charges for any additional solicitor enquiries are made available within the Sellers and Purchases information pack.

Sinking fund contribution
The sinking fund is a fund which Anchor will build up over time. This will be held to cover the cost of major repairs and refurbishment works which are not covered by the monthly service charge. You can choose to contribute to the sinking fund monthly or defer until point of sale. Your solicitor can explain how the sinking fund is calculated as this is a calculation dependent on many variables including the retail price index. Alternatively you can contact Anchor’s leasehold team for a calculation. This fund is ring-fenced for the benefit of The Laureates only.