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  • Home
  • Guides & support
  • A warm welcome

A warm welcome

We know you’ll love living with Anchor and we pride ourselves on providing a friendly and safe welcome to new care home residents.

On this page you’ll find key information about the care home enquiry process and the steps to move in.

Making an enquiry

To start your enquiry, simply search for an Anchor care home near you. You’ll be able to enquire directly from the contact details on that page.

A resident and carerWe’ll provide you with full details of the care home or care homes that you’re interested in, along with any other information you’d like, such as sample menus and activity schedules.

Viewing our care homes

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the care home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

Organising an assessment

We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to ensure we are able to meet all of your care needs.

Two people talkingMoving in

Our friendly onsite team will discuss every area of moving-in with you in advance to make sure you know exactly what to expect.

This way you can feel confident, safe and welcomed in the knowledge that you or your loved one will be happy and supported in your new home.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Visiting your loved one

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

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Award 2024 - Top 20 care home group carehome.co.uk
We are a living wage employer
Inclusive employers standard gold accreditation 2023
RSPC pawprints housing award 2024 platinum
House proud pledge plus
Menopause friendly
Diversity network accreditation
For people not profit - NCF
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