Guide to MyAccount

MyAccount allows Anchor residents to securely access your rental and leaseholder account details online.

The information that you can see on your easy to use MyAccount profile is live, so it’s up-to-date. It is the same information used by us at Anchor.

Why register for MyAccount

If you already live in an Anchor leasehold or rental property, or want to apply for rental housing, registering for MyAccount will enable you to:

Complete an online application form
Manage your rent or service charge account
Contact us with feedback
Give notice to terminate your tenancy
Update your details
Set up a Direct Debit
Make online payments (legacy Anchor residents only at present)

Guides to using MyAccount

Our downloadable guides to using MyAccount provide step-by-step instructions on how to register, how to log on and reset you password for MyAccount.

Guide to registering with MyAccount

Guide to logging on to MyAccount

Guide to resetting your MyAccount password

Rented guide using MyAccount

Leasehold guide to using MyAccount

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Create a new account to apply for rented housing, or login to your existing account to manage your rented property.

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Residents can securely access your rental and leaseholder account details through MyAccount.

Access MyAccount

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