The Care Act 2014 also contains a number of safeguarding measures designed to help keep people safe and to ensure adequate information is available for those making decisions about their care.

Following the introduction of the Care Act 2014, the Care Quality Commission (CQC) has launched a new ratings system where care services are rated either Outstanding, Good, Requires Improvement or Inadequate. This allows individuals who are looking for care to find out more about the services available to them. Visit for more information.

The Your Care Rating customer satisfaction survey gives care home residents the chance to say what they think about the services they receive. Again this provides useful information if you or a relative are looking for a care home. Find out more at

The Care Act also recommends local authorities set up Safeguarding Adults Boards and expects these boards to include representatives of health, social care, housing and the police. These boards should ensure those vulnerable adults not living in care homes are protected too.

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