What this means for customers
Anchor and Hanover have merged because we believe it is in the best interests of our customers.
We’ve listened to the people we serve and one of the key merger themes we heard was the need for reassurance. This has driven us to set out a customer promise that outlines our commitments.
All housing customers have had the opportunity to give their feedback on the merger. Details are available on the consultation and engagement page. Please note that the formal consultation period has now ended.