Care home Greenacres praised by care regulator
A care home in Banstead has been classed as Good in all areas by regulator the Care Quality Commission (CQC). Staff at Anchor’s Greenacres on The Horseshoe were celebrating this week after receiving the accolade.
The home, which cares for up to 62 residents, was praised by the CQC in the recent inspection which took place on 25th November 2019. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.
Home Manager Leigh Arney said everyone at the home was thrilled because they had worked so hard to maintain high standards of care.
She said: “We have worked hard to make Greenacres a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.
“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”
The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Greenacres: One person commented, "This place is fantastic, the staff are all amazing."
A resident said, "The staff here are very good. They know that I admire what they do for me. They are helpful."
Staff were complimentary about the registered manager, and how they had been made to feel valued and involved in improvements around the home. One staff member said, "Its good here now. The manager is good, she has lots of ideas and we are being included, like talking about the lounges, we had our say, so did the residents."
For more information on Greenacres care home, please call on 0800 0854193.