Anchor has the highest proportion of good or outstanding care homes among all large providers
Anchor is now the most compliant provider of residential care homes compared to all large providers across the country. Eight of our care homes are rated as outstanding, the highest rating possible from the regulator the Care Quality Commission.
The latest Anchor home to receive an outstanding rating is Northbourne care home in Gateshead, where their village hub with its own cinema, hair salon and pub, as were other activities for the residents, including a war veteran’s 100th birthday party during which staff had organised for him to be presented with gifts from soldiers from his former regiment, were all commended.
Home Manager Alison Fryer was also praised for her exceptional leadership which had focused on developing a culture where residents’ needs and aspirations were prioritised.
Another Anchor care home; Dawson Lodge in Southampton, received outstanding ratings in three of the five categories at the start of November too.
Dawson Lodge was praised by the CQC under their new robust inspection process which now rates care homes as either outstanding, good, requiring improvement or inadequate.
Alongside providing top quality care, the home was commended for having its own pub for its residents, particularly the men who have a social club.
Parts of the home are decorated with the residents in mind, whether it’s the themed corridors, such as Readers Close with its own library area and book case wallpaper as the residents enjoying this pastime, or the memory boxes containing personal artefacts so that residents, especially those with dementia, can easily recognise their room.
This came just one week after Anchor's Birkenhead Court in Birkenhead was rated as outstanding in October, also receiving outstanding ratings in three of the five categories and being praised for having its own pub, sweet shop, which is used for reminiscence sessions, cinema, library and indoor garden, all of which were created by Caretaker Paul Todd.
That month Mill View in Bradford also received an outstanding rating for the high quality person-centred care it provides. The focus of the party to celebrate the rating was in its 1950s diner, which was officially opened by an Elvis Presley-lookalike.
The four other Anchor homes rated outstanding are: St Anne’s in Saltash, Cornwall, Manor Court in Plymouth, Devon, West Hall in West Byfleet, Surrey and Silk Court in Bethnal Green, London. Their inspection reports are below.
Anchor’s Care Services Director Mark Greaves said the homes achieved the top rating thanks to a lot of hard work and commitment of the staff in the care homes as well as the care quality teams supporting them.
He said: “We strive to continue to raise the already high standards of care in our care homes so for eight of Anchor’s homes to be rated outstanding is an amazing achievement.
“We secured these ratings because of consistent good practice, focusing on person-centred care and putting the wellbeing of the residents at the heart of everything we do and every decision we make.
“I’m proud of all the care home teams who work hard every day to provide our residents with an enabling and motivating environment where they feel safe and happy.”
“We welcome such rigorous CQC inspections and clear ratings so older people and their families can see which homes are the best in the country.”
For more information on Anchor’s care homes, contact 0800 731 2020.
Understanding CQC ratings
Learn what the Care Quality Commission is, how they assess the performance of care homes, what their ratings mean, and how you can find their inspection reports online in our free online guide.
Interview with Mary Hardy, home manager of Birkenhead Court care home
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Checking care home quality standards
The established independent regulator for care homes in England is called the Care Quality Commission. Find out what they do and how they can help you choose a care home.
Guide to choosing a care home
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