England's largest not-for-profit provider of housing and care for older people.

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Facilities

  • 3 lifts
  • 20 car parking spaces
  • Garden
  • WiFi
  • Anchor Inspires

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Life at West Hall

Activities

activities

Accommodation

Care

Care at Anchor

'Anchor Inspires' Dementia Award

Dining

Facilities

Meet the team

At West Hall, West Byfleet, you're in good hands.

At West Hall we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day. We encourage visits to West Hall so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.

Gary Baker

Deputy Manager

"I have been working at West Hall for just over a year and I’ve loved every minute. I am extremely passionate about dementia care and myself and my team strive to make each day meaningful for each and every one of our residents. I find every day very rewarding and I cannot imagine being in any other profession. I am thankful that I have such an extraordinary and amazing team in Birch and that the work that we do has been reflected in our recent CQC Inspection which awarded us an “outstanding”."

Gary Baker

Lesley Loizou

Customer Relations Manager

"Lesley has worked in the Care Industry for more than 10 years, both in Complex Mental Health and in Senior Care. Lesley is a Dementia Champion and a volunteer for the Alzheimer’s Society on their Dementia Friends Initiative; she is passionate about supporting people living with dementia and their family and friends. Lesley’s role is to support and guide people through the myriad of choices and often long and complex process of choosing the care that they need. Lesley says ‘ I care deeply for all my residents and find despite initial reservations most settle quickly into their new home and are very happy"

Lesley Loizou

Jason Nelson

Services Manager

Jason has a wealth of experience managing services across a range of different sectors and brings his passion for great food to West Hall. After starting his career as a chef for Waverley Inns, Jason became an area manager responsible for 16 public houses. He moved on to Sodexho Catering and worked in military kitchens in both Hampshire and Surrey, at times cooking for up to 950 service personnel. Jason was then offered a position with Harrison Catering at Claremont Fan Court School in Esher, before gaining experience at Hampton Care nursing home. Jason found working in the care home hugely satisfying and firmly believes that high quality catering using fresh local produce can really make a difference to quality of life.

Jason Nelson

Lucy Brown

Wellbeing Manager

"Mindfulness encourages us to cultivate a compassionate relationship towards our own thoughts, and in so doing, we can bring this approach to all situations and our relationships with others."

Lucy Brown

Mark Garraway

Maintenance Manager

As West Hall’s Maintenance Manager, Mark is focused on providing residents with real peace of mind, working hard to ensure the home is well maintained at all times. Mark started his career as an apprentice hard and soft Landscaper and quickly went on to become a Head Groundsman. Keen to expand his skills, Mark decided to train as a Carpenter Joiner, and over the years worked for several companies on an array of projects including new builds and refurbishments as a Site Manager.
Mark joined Anchor in January 2012 and really enjoys his current role at West Hall.

Mark Garraway

Chola Chilufya

Team Leader

"Chola has worked for Anchor for over 10 years’; he said ‘I am extremely proud to be a member of the West Hall team’. At Anchor we provide high quality care services that support the rights of residents to live the lives they choose. Chola is a dignity champion and provides services to our residents with a variety of different needs whether physical, emotional or psychological. Chola said ‘our person centered approach fosters self-awareness and gives each customer the strongest voice with regards to decision-making and lifestyle choices’. ‘Please drop in you would be very welcome for a chat and a cup of tea’"

Chola Chilufya

Andy Green

Housekeeper

Andy has worked in both the hospitality and care industries for over 20 years. He is qualified in laundry management and housekeeping to NVQ Level 2 and is a qualified First Aider. Andy’s main role is to manage the West Hall Main Laundry which is in constant operation seven days a week. He is extremely conscientious and sets very high standards for himself and others. A highly respected team player and role model Andy trains and supports new members of staff throughout their probationary periods.

Andy Green

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Reviews and opinions (11)

Write a review

Sally and I just wanted to thank you hugely for all you've done with getting our dad into West Hall. We can't thank you enough for your kindness towards us, our mum and our father. Being able to bring our dad along and meet everyone, be introduced to the care workers and shown around was so welcomi …  Read more

Katie & Sally Daniels

My parents became residents at West Hall about 18 months ago and they have both received wonderful care. They have been treated with dignity and respe …  Read more

Rosy G Daughter of Resident/Service User (Provided by Carehome.co.uk and subject to their terms and conditions)

Further information

Virtual tour

Our virtual tour of West Hall enables you to see the home before coming to visit us in person.

West Hall website

Visit our West Hall website to find out more about this unique care home.

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