At Willow Gardens we have a caring team of professionals dedicated to delivering personally tailored care and ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

Our carers are specially selected for their personal qualities, such as being instinctively warm with a natural desire to help others – always taking the time to have a friendly chat, reminisce or share a joke. 

As you’d expect, our carers are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the highest possible standards of care and support.

At Willow Gardens all members of the care home team, from our administrators to our care managers, are focused on upholding the dignity and respect of everyone in our care and ensuring all of our residents feel comfortable and happy at all times.

Meet the team

The friendly team at Willow Gardens care home would love the chance to show you what our home has to offer here. Here are just a few of the people you may meet on a visit to our home:

Rhona Smith

General Manager

"I am very privileged to be working along side a great team and am looking forward to meeting with all the residents, arranging a great social life as well as the day to day running of the village along with my team which will be encouraged to join in village life. My door will always be open to residents and we will make Hampshire Lakes a great place to live and work."

Rhona Smith

Claire Osler

Village Manager

"I am over the moon to become part of the team at Hampshire Lakes. I am amazed at the fantastic facilities the village will have on offer and I feel very proud to become part of the village life. I am looking forward to welcoming our new residents and ensuring that everyone benefits from the high quality service on offer from our talented team."

Claire Osler

Wayne Semark

Chef Manager

"I am looking forward to the village developing, welcoming the residents and providing an unrivalled choice of dishes on the menu available in the restaurant."

Wayne Semark

Brett Jenkins

Wellbeing Manager

"I really enjoy meeting our customers and working with them to develop the wellbeing opportunities here at Hampshire Lakes."

Brett Jenkins

Trevor Woods

Maintenance Manager

"It is a pleasure to work with our residents and provide a maintenance service that helps them to continue with their lives tailored to their individual needs with an experienced team working tirelessly behind the scenes."

Trevor Woods

Ann Walsh

Housekeeping Manager

"It has been a great and rewarding opportunity to work with the talented and friendly team at Hampshire Lakes and to manage the Housekeeping service for the village. Hampshire Lakes is a large village with a variety of facilities available to our residents to enable them to enjoy the finer things in life. I enjoy meeting with our residents and feel that my team really help contribute to making the village a safe, clean and happy place to be."

Ann Walsh
AH


Mobile
Desktop