Care and support
Anchor’s approach to care
Moving to Hampshire Lakes will enable you can be part of the community and enjoy all the facilities the village has to offer, with the peace of mind that should your care needs change in the future we will be on hand to support you.
At Anchor, we are passionate about what we do and how we care for our residents. Our insight and reputation are built on 45 years’ experience in care. Our full-time professional team has more than just the qualifications; they have been specially selected for their personal qualities too, such as being instinctively warm with a natural desire to help others.
We know that no two people are the same and are committed to providing all of our residents, whatever their needs, with exactly the right level of tailored care and support, where and when it is required. Whether this includes visits from our dedicated domiciliary care team, or just a little help around the house, you can rest-assured that we’ll provide the high-quality support you need to continue getting the most out of life.
Anchor provide at-home care packages (also known as “domiciliary care”) which can be tailored to meet the specific needs of each individual at Hampshire Lakes. The charges for these additional services will vary depending on the level of support required.
We offer three different levels of at-home care support and residents are able to mix and match which services they purchase.
Examples of typical activities covered by our at-home care services include:
- Companionship services such as arranging social appointments, making travel arrangements, help participating in hobbies and company at meal times.
- Home help services such as light housekeeping, meal preparation, supervising home maintenance, pet care and help with shopping.
- Personal care services including bathing, assistance with dressing and eating, and a live-in service.
For people interested in complete independent living and with little or no care needs, buying a village apartment at Hampshire Lakes is similar to buying any luxury property. However buying a property at Hampshire Lakes means you have the added peace of mind of at-home care on your doorstep and a fantastic range of facilities for you to enjoy.
Owners of our independent living properties have access to all of Anchor's at-home care services on a menu basis, so you can have more or less care as and when you need it.
Independent living at Hampshire Lakes means your home and its surroundings are maintained to the highest standards, all the support you could ever need is waiting on your doorstep and you can rest assured that if your circumstances change, you won’t need to move again.
Our luxury care packages combine a range of hotel type services such as meals designed to make your life easier, with flexible access to our professional at-home care team. Luxury care at Hampshire Lakes offers a lifestyle alternative for independently minded older people with care needs.
Luxury care services typically include the provision of three meals a day, personal care, domestic cleaning and laundry service. And it goes without saying that you will not have to worry about day-to-day matters such as external building maintenance, gardening, building insurance or window cleaning.
At Hampshire Lakes our home help, personal care assistance and companionship services are designed enable you to continue living as independently as you wish in our specially designed luxury care suites
At the heart of Hampshire Lakes is Willow Gardens - a residential care home quite unlike anywhere else – combining premium care with first-class facilities and beautifully appointed en-suite bedrooms for 36 residents – arranged into smaller households of 12.
This full board accommodation with expert 24–hour care and support provides individual, personally tailored services and care that respond to the needs of the resident whilst maintaining and enhancing their quality of life.