At Moore Place care home we provide high quality care and support for residents living with dementia care by treating them as individuals.

We understand that each person living with us has distinct needs. Our dedicated carers spend time getting to understand the complete needs and desires of each of our residents and work to provide opportunity and choice that empowers residents to take control of their life decisions.

What is dementia and dementia care?

The term “dementia” is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. It is a progressive condition which each person experiences in their own individual way. Symptoms include loss of memory, confusion and problems with speech and understanding.

At Moore Place we recognise that each person is an individual with different experiences, abilities, likes and dislikes, personalities, and unique needs. By looking for opportunities to build on the individual’s strengths and finding ways to compensate for the losses brought about by dementia to ensure the best quality of life, we recognise the symptoms of the illness and accommodate them in our approach. By responding to the individual and supporting what they can do with a personalised care plan, our approach respects the uniqueness of each person rather than focusing on the diagnosis of the illness.

Life story

With the help of our residents, their friends and their families, our carers assemble a unique care plan catering to each resident’s individual needs. These plans provide all kinds of important information, such as how they like their cup of tea, and help to maintain the identity and dignity of the person as the dementia progresses, 

For those providing care and support, this enables them to see the person, rather than the symptoms of the illness. Life story supports the person in expressing themselves by talking about their lives and experiences.

The right people

We ensure our services reflect best practice of dementia care in Surrey. All of our carers are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. 

Our team are always ready to offer support to family and friends with access to information and advice about living with dementia.   

Find out more about our team on the right people pages.

Safe and supportive environment

We offer dementia care in a specially adapted environment that has a number of features to help our residents enjoy their new home to the full. The design and layout of Moore Place helps residents to familiarise themselves with their new home, while the interiors are designed to create a safe, calming environment for our residents when they go about their day-to-day activities. As a result, we aim to maximise a person’s independence and enhance their self-esteem.

Our residents have the opportunity to move around safely in their home. They are supported in this by the use of defined areas and appropriate signage that is clearly worded and pictorially illustrated, enabling residents to orientate themselves. Considered use of colour contrast helps make our buildings understandable to those with impaired memory and high levels of anxiety.

Moore Place offers both lively living spaces and places for quiet reflection. We also have fireplaces in lounges which reflect a family home environment and large windows which give plenty of natural light.

Making the most of being outdoors

At Moore Place we understand the importance of access to the outdoors, as it provides the opportunity for exercise, fresh air, relieves tension and anxiety and offers personal space for reflection and privacy. Being outdoors offers stimulation in the form of different colours, textures and natural smells and sounds. Being outside also stimulates the production of vitamin D, helping to maintain healthy muscles and bones. Spending time in a garden has been shown to positively affect a person’s emotions and to improve their sense of well-being.

Dining at Moore Place

Mealtimes are a great opportunity for social interaction and involvement at Moore Place. Our carefully considered menus offer healthy, tasty and nutritious choices every day.

There are also many opportunities for residents to cook and prepare meals so that they can feel part of the running of their home and can carry our familiar activities.

Find out more about how we make the most of mealtimes at Moore Place.

Maintaining close bonds

Strong relationships are fundamental to everyone’s happiness and well-being, and for residents with dementia it’s important they maintain close bonds with families and loved ones. This is actively encouraged at Moore Place, and visitors are most welcome any time and can join residents in activities and for meals.

Our team are happy to answer questions about dementia any time and can also offer support, information and advice to relatives of our residents.