Anchor care home residents have been benefiting from a new care home visiting service launched by the Windsor Ascot and Maidenhead Clinical Commissioning Group (CCG).

The doctor’s surgery can be fairly busy during the winter months and getting an appointment can prove difficult for many patients. As a solution, the Windsor Ascot and Maidenhead CCG have started a care home visiting service which helps surgeries cope with the demand for appointments during the cold season.

Available on Mondays, Tuesdays and Fridays, the service consists of a doctor and a driver with car that has access to the current drug formulary, prescriptions and a computer allowing the patient information to be returned to the surgery electronically.

In terms of responsiveness, this program is proving to be very useful. Normally, a GP call out can take between 4-5 hours after the morning surgery has finished. However, the designated pressures team are able to get to the home much earlier now.

Anchor care home residents in the local area are benefiting from this new service as Abi Williams, Home Manager at Anchor’s Birchlands care home in Surrey explains: “So far, the medical consultation has been a very good and thorough experience for the residents.

“The doctor took time to talk to the residents they saw about their wellbeing and medical history so that they could carry out their examination effectively.”

“The programme also helps us worry less as we don’t need to take the residents out in bad weather and be thinking about how we will get them there safe and sound.”

Find out more about how Anchor work with community health and hospital teams to promote health and wellbeing in the community.

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