Statement from Rob Martin, Rose Court’s Care Quality Manager:

“We are deeply sorry for the sadness this tragic accident has caused Mrs Parle’s family.

“This isolated incident happened four and a half years ago and the team in place today are maintaining high standards.

“The Care Quality Commission’s recent inspection found the home is fully compliant, stating that the residents they spoke with were ‘happy with the care and support they received and felt staff met their needs’.”

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