• Can anyone buy a retirement property?
    All the properties for sale are for people of retirement age, generally starting at 55 or 60. The actual age depends on the details of the lease for a particular estate of retirement homes.
  • How much are your retirement properties?
    As with any property, the price fluctuates depending on market conditions. If you contact us we will be able to give you more up-to-date price information.
  • What happens if I decide to sell my retirement property?
    We have a detailed information pack available to help you and your solicitor through the process. If you are thinking of selling, please let us know and we can arrange to send you the information. Our sales team can also let you know if anyone has expressed an interest in properties on your estate or if it is a Shared Ownership or Leasehold Scheme for the Elderly, if we have a waiting list, which may help you find a buyer. Otherwise you can register your property for sale with a local estate agent.
  • How can I find out where there are retirement properties for sale?
    Many of our retirement properties are marketed by local estate agents, but you can also contact our sales team directly. For our shared ownership or subsidised properties, you can contact us to express your interest. We can then let you know if there is a waiting list and explain how to submit an application.
  • What are the charges associated with living in a retirement property managed by Anchor?
    A monthly service charge covers the cost of a range of services, details of which are covered in your lease. These normally include: an estate manager service; 24-hour emergency call system; maintaining communal areas, including cleaning, decorating, gardening, window cleaning, lighting and heating; and buildings insurance. You will be responsible for the charges associated with running your home, such as utility bills, telephone charges and council tax.
  • How do I buy one of your retirement properties?
    The process is the same as it would be for buying any property, you may see properties advertised in a local estate agents or marketed directly from Anchor. Once you put in an offer to purchase a property we will invite you to meet the estate manager, this is an opportunity for you to find out more about Anchor services and living in a leasehold retirement property. If you are interested in finding out more we can let you know about properties for sale in the area of interest to you. Our dedicated sales staff are on hand to talk through the process with you. Please contact us to find out availability in the area of your choice.
  • What does shared ownership of a retirement property mean?
    Shared ownership – or part buy – helps people who cannot or do not want to buy their home outright. It is an alternative to renting and full ownership. People buy a share of their property and pay rent on the any unowned equity up to 75%. The amount of share that people buy can be 25%, 50% or 75% and depends on the estate. We also have some Leasehold Scheme for the Elderly (LSE), these properties are bought and sold at 70% of their full market value. Again making it an affordable way to buy a leasehold property. Different information applies to different properties, so if you would like to find out where our subsidised and shared ownership estates are, please contact us by telephone or email.
  • How are major repairs paid for on a retirement properties estate?
    A major repairs fund, also referred to as a sinking fund, is built up over time so that money is available when it is needed to pay for major repairs and improvements.  The lease sets out how much each resident contributes, when this is paid and how the amount is calculated.

    To reduce the burden on owners, Anchor manages all significant works to the exterior of estates, their structure, and communal heating and lifts. As part of the process we will talk to customers about what we plan to do and the costs involved.
  • Can my daughter or son buy a retirement property on my behalf?
    This depends on the terms of the individual lease; some leases say that the person who lives in the property must be the same person named on the lease. However, if a member of your family wishes to purchase on your behalf, please contact us and we can offer further advice relating to the estate you may be interested in.
  • How much is the service charge at The Laureates retirement apartments?
    The service charge will be around £220 per month. It covers: external window cleaning; gardening and maintenance of the grounds; use of the spa room, salon, lounge, restaurant and courtyard; boiler maintenance; a proportion of staff costs; buildings insurance; heating, lighting and maintenance of communal areas; maintenance of lifts; a 24-hour emergency call system; and fire equipment. 

    Also included in the service charge is a management fee, which is paid to Anchor for organising and running all the services within The Laureates apartments.
  • How much will The Laureates retirement apartments’ service charge go up every year? 
    The service charge is reviewed annually and every leaseholder receives a budget statement showing the expected expenditure for the coming year. We will also hold an annual meeting with residents to explain the service charge costs and listen to comments and feedback about the services we provide. If costs rise or fall, the service charge will be altered accordingly. We cannot give guarantees about the level of service charge in future years as it is mainly influenced by the cost of goods and services on the open market.
  • What type of heating system will there be in my apartment at The Laureates retirement apartments?
    Energy-efficient gas boilers will control the heating and hot water in your retirement home. You will have total control of the temperature and will be able to manage your own heating bills. The maintenance and repair of your boiler is included in your monthly service charge. Should you wish to, you will be able to choose your own energy supplier, just as you do now in your current home.
  • What kitchen appliances are included in The Laureates retirement apartments?
    The apartments include high-quality fitted appliances including stainless steel electric ceramic hob, built-in cooker hood, fan-assisted oven and integrated microwave, and integrated fridge/freezer with service provision for slimline dishwasher. All appliances are AEG with the exception of the hood.
  • What activities will be arranged at The Laureates retirement apartments?
    There will be a range of social events, ranging from interesting guest speakers and art and craft classes to trips out and computer lessons. Residents can choose to take part in as many or as few as they wish.
  • Are there guest facilities at Denham Garden Village if my family come to stay?
    A guest suite in John Mills Court, within Denham Garden Village, is available for use by residents' relatives or friends. We charge you a small fee if you use this service to cover the cost of maintaining the suite.
  • What services are available in Denham Garden Village centre?
    At the centre of our retirement village you'll find a health spa, café bar, village shop, winter garden, library, village hall and GP surgery.
  • What happens if I want to sell my property in Denham Garden Village?
    The lease is fully assignable. When a buyer has been found please let us know and we will provide your solicitor with information to carry out the legal work as in any normal property sale. Your solicitor will need to contact us to get legal approval and to establish any sums that may be owed, such as sinking fund contributions. The lease insists that the property can only be sold to someone aged 55 years or over.
  • What is included in the management charge at Denham Garden Village?
    The management charge includes services such as window cleaning, buildings insurance, laundry services and the village's CCTV system. For more information, including pricing, see the separate leaflet on Management Services.
  • Are there good transport links for Denham Garden Village?
    The 181 bus service runs Monday to Saturday from Denham Garden Village to Uxbridge town centre (about three miles away). This is the Denham County Rider service, which is wheelchair accessible. Other buses run from the nearby shops at Denham Green to Heathrow, Northwood, Ruislip, Maple Cross, Rickmansworth, Watford, Harefield and Mount Vernon. 

    Denham station is less than a mile from the village. A regular train service operates from Denham to London (Marylebone) and to the West Midlands.
  • Can the local community use the facilities at Denham Garden Village?
    A limited number of memberships of Denham Garden Village's health spa have been made available to the local community (adults only). The café bar and village shop will continue to welcome the local community and guests of residents. The GP surgery is open to both residents and members of the local community.