At Anchor we pride ourselves on delivering a first class service, but occasionally we could do better.
Compliments, complaints and suggestions
We welcome your feedback on the services we provide. All comments from our customers are essential in maintaining and improving the services we offer, and your suggestions often initiate improvements and developments.
If there is something you would like to discuss, please talk to your local Anchor manager in the first instance. Often a simple conversation is all that is required to resolve an issue.
You can also give us feedback by filling in the form on our Contact us page.
All feedback is recorded and will be handled in the strictest confidence.
Equally, we are always delighted to hear from customers who recognise our staff team for delivering an excellent service. Compliments let us know that we are succeeding in providing good service and provide examples of good practice that we are committed to sharing with our customers and throughout Anchor.
