"We are so happy here we recommended it to our friends."
As soon as we looked around, the ambiance was obvious. The entrance was impressive – it was like a luxury hotel!! It was cheerful and bright. That sold it for us straight away, also Pat the sales lady was very helpful, courteous and encouraging and we were offered a cup of tea.
Mr and Mrs Forrest, The Laureates retirement apartments customer, Guiseley
Back to the top"The carers were so helpful and hard working."
"Thank you for the efficient care I received from your care services. The ladies who came were so helpful and hard working."
Mrs Walmsley, Care in your home customer, York
Back to the top"They gave the highest of care with upmost compassion."
"I would like to take this opportunity to formally thank you for the excellent planning and care that our aunt received during the time you were involved with her. We wanted the best care for her that was specific and individual to her needs. We were therefore very pleased when we engaged with your services. Specifically, we would like to mention the care given by Debbie and Linda. Although our aunt’s memory became poor, she would recall them with fondness. We were confident that they gave the highest of care with upmost compassion. We would have no hesitation recommending Anchor's care in your home."
Mrs Radha, Care in your home customer, Wetherby
Back to the top"I would have no hesitation in recommending you on both my own and my mother's behalf."
"May I take this opportunity to thank you on both my own and my mother's behalf for the excellent service you have provided. Should the situation arise, I would have no hesitation in recommending you to other possible clients."
Mrs Conner, Care in your home customer, Reading
Back to the top"Care in your home provided the most perfectly matched carer for my mother."
"Care in your home provided the most perfectly matched carer for my 93-year-old mother. She was exceptionally helpful, willing and versatile. Within a few weeks she progressed from being a trusted friend to becoming a very important part of my mother's life. My mother would be totally lost without her now!"
Mrs Ballard, Care in your home customer, Wokingham
Back to the top"The carers make you feel special and work their socks off."
"The carers that come in are brilliant. They are always bright, cheerful and so caring and attentive. They make you feel special and work their socks off to help me in my home. Anchor is the best thing that has happened to me. Everyone is so helpful."
Mrs Kyle, Care in your home customer, Formby
Back to the top"It's like living in your own home."
"I'm very happy here because it's like living in your own home. I have a nice room with all that I want. I enjoy reading and doing crosswords but there are also lots of activities at the home, such as baking, quizzes and days out. The staff are very kind and look after me, always taking time to chat to me. I don't have any family, so the fact that I am so happy is down to the lovely people here."
Mr Frazer, Care homes customer, Southampton
Back to the top"I've got a lovely flat and have made lots of friends."
"I love living here. I've got a lovely flat and have made lots of friends. There's a real sense of community. The carers do a great job in looking after me."
Mrs Palmer, Retirement properties with care services for rent customer, Darwen
Back to the top"I've lived here for 33 years and enjoyed every minute of it."
"I've lived here for 33 years and have enjoyed every minute of it. I've got lots of friends here. Over the past 12 months I've needed care and the carers have been excellent. It's wonderful they are on site so they can see you much more quickly than if they had to travel to get here. It's a big advantage. I’ve also used the shopping and cleaning services, which have been a great help to me."
Mrs Khan, Retirement properties with care services for rent customer, Darwen
Back to the top"Having an estate manager on site gives me and my family peace of mind."
"I was very pleased to move here because I've got a nice two-bedroom flat which has a lovely view over the gardens. The flat is easy to manage and I know what my monthly outgoings are because they are covered in the service charge. There is a good sense of community. Day trips and other events are organised, but you can also close your front door and have time to yourself. It depends on how much you want to get involved. We have a great estate manager, who is very nice and helpful. Having her on site and having the Anchorcall emergency cord in the flat gives me and my family peace of mind."
Mr Withington, Retirement properties for sale customer, Bury
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