People living in
care homes will soon be able to give their opinions on the service they receive, when a new survey launches.
The study will poll around 50,000 care home residents to find out how satisfied they are and will use industry-standard scores in order to try and provide an independent view of the care sector.
The survey is being run by market research firm Ipsos MORI and Your Care Rating, a new organisation, and will be sent to the largest providers of care home services around the country.
So far 13 organisations have said they will take part.
The annual survey will ask residents how they feel about issues such as privacy, food, staff and activities offered by the home. The results will allow companies and customers to compare different care homes.
Jane Ashcroft, chairman of the English Community Care Association, said: "People often choose a care home at a time of crisis so it's crucial they have relevant information at their fingertips and nothing is more important than the views of current residents.
"The Your Care Rating survey will provide that."
